Experience Design Strategist
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Job Location:
Washington, AR - USA
Monthly Salary:
$ 32 - 37
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Seeking an Experience Design Strategist to define drive and support key consumer experience initiatives and projects. As an Experience Design Strategist this person will lead multiple cross-functional Experience Management strategy projects to define optimal consumer experiences and collaborate closely with stakeholders to the end of enhancing the relationship with vulnerable older adults and other audiences. This role works with internal stakeholders and agency partners focused on customer experience design research experiment design execution and communication and modeling a consumer-centric mindset
Responsibilities
Collaborate with various teams to uncover experience design possibilities define actionable insights and identify opportunities for meeting business goals and customer experience outcomes.
Apply expertise in human-centered design to rapidly research design and prototype world-class service and digital experiences. Collaborate with internal teams to conduct ethnographic research and contextual design investigations to understand behaviors pain points needs and aspirations.
Communicate envision and contribute to design deliverables including ideas service models customer journeys scenarios personas system maps infographics and artifacts to support program and service needs.
Define meaningful experience outcome metrics for consumer experiences.
Lead multiple cross-functional experience strategy projects to define optimal consumer experiences and collaborate closely with stakeholders to design consumer-focused program and service experiences.
Produce elegant concise socialization materials to communicate work product effectively to senior leadership and beyond.
Responsibilities
Collaborate with various teams to uncover experience design possibilities define actionable insights and identify opportunities for meeting business goals and customer experience outcomes.
Apply expertise in human-centered design to rapidly research design and prototype world-class service and digital experiences. Collaborate with internal teams to conduct ethnographic research and contextual design investigations to understand behaviors pain points needs and aspirations.
Communicate envision and contribute to design deliverables including ideas service models customer journeys scenarios personas system maps infographics and artifacts to support program and service needs.
Define meaningful experience outcome metrics for consumer experiences.
Lead multiple cross-functional experience strategy projects to define optimal consumer experiences and collaborate closely with stakeholders to design consumer-focused program and service experiences.
Produce elegant concise socialization materials to communicate work product effectively to senior leadership and beyond.
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
About Company
The Consortium is an Information Technology Consulting Company serving Maryland, Washington, DC and Northern Virginia clients in the Technology Industry.
