Workplace Experience Manager, Europe
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Job Summary
We believe that the way people interact with their finances will drastically improve in the next few years. Were dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo SoFi several of the Fortune 500 and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaids network covers 12000 financial institutions across the US Canada UK and Europe. Founded in 2013 the company is headquartered in San Francisco with offices in New York Washington D.C. London and Amsterdam.
The Workplace Experience team powers the Plaid experience. We do this through adaptable problem-solving intentional design and thoughtful execution grounded in expertise and care. By elevating the everyday and focusing on the moments that matterbig and smallwe fuel productivity and strengthen connection across the company.
We are looking for an experienced and proactive Workplace Experience Manager based in London to support our UK and Dutch teams. This role is responsible for ensuring the smooth day-to-day operations of the London and Amsterdam offices while also supporting budget management and events & experiences programming for the Europe teams.
The ideal candidate is highly organised comfortable juggling priorities across locations and able to operate independently in a fast-paced growing environment.
Responsibilities
- Oversee day-to-day operations for Plaids London & Amsterdam offices including workplace programs (janitorial food & beverage etc.) facility maintenance access management and amenities.
- Manage and serve as the main point of contact for all office vendors landlords and service providers
- Lead space planning efforts to optimize the office layout and ensure seating arrangements are in line with business needs
- Oversee Europe office health & safety programs to ensure a safe and productive work environment for all
- Coordinate all adds office moves & changes for Europe as required
- Proactively seek out feedback and improvements to the office space
- Collaborate closely with key internal stakeholders such as HR TechOps Legal Finance and other Workplace team members to ensure seamless and safe operations
- Triage all Europe-related Jira tickets and employee requests
- Drive the organisation and success of Europes participation in company-wide flagship events like our annual company-wide hackathon
- Lead the organisation of Europe team social hours onsites and cross-office meetings
- Represent and influence Plaids culture in the office by building relationships and supporting employees.
- Partner with Finance EAs & WPE to actively manage and distribute the Europe T&E & Workplace Experience budgets through Brex
- Support onboarding and offboarding processes for Europe team members including equipment coordination and access management
- As business-needs expand this role may support key stakeholders (Executives People Finance etc.) with administrative tasks as needed
Qualifications
- 5 years of experience as Workplace Manager or similar operational role
- 1 years of experience planning workplace events or social programming
- Experience supporting teams across multiple locations or countries
- Strong organisational skills and attention to detail
- Ability to operate autonomously and juggle multiple priorities independently
- Clear and confident communication skills
- Comfortable working with suppliers and external vendors
- Nice to have Familiarity with hybrid or flexible working environments
- Nice to have Experience working in a fast-growing or regulated business
- Nice to have Basic understanding of health & safety or workplace compliance
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesnt fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race color national origin ethnicity religion or religious belief sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age military or veteran status disability or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal state and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability please let us know at emailprotected.
Please review our Candidate Privacy Noticehere.
Required Experience:
Manager
Key Skills
- Bilingual
- Linux Administration
- Documentation
- LNG
- Entry Level Finance
About Company
Plaid helps all companies build fintech solutions by making it easy, safe and reliable for people to connect their financial data to apps and services.
