Franchise Standards and Operations Manager
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Job Location:
Nottingham - UK
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Franchise Standards and Operations Manager
Full Time Permanent
Location: Field-Based/Remote
Recruitment Partner:
What youll be doing
A field based role supporting our Franchise Partners across the Franchise estate in delivering sales growth compliance operating standards and Franchise Partner development.
Key responsibilities
Field-based role reporting to Franchise Regional Manager will support the delivery of regional & company profit targets and protect our Brand by driving incredible standards in franchise stores on all relevant matters whilst helping secure investments in property and technology.
The role will build relationships across franchise stores developing the operational skillset & capability of partners and supporting the attraction pipeline recruitment and performance of partners
You will work with Franchise Retail Finance and support office colleagues to develop and deliver company Operational plans.
Accountable for 45 Opticians stores ensuring we protect our Brand in clinical commercial GOC legal and people governance and securing sizeable investments to property and technology.
Develop the capability of Franchise Partners ensuring they deliver to the terms of their contract
Support the Franchise Regional Manager to deliver operational excellence across the region including patient safety clinical commercial and retail standards.
Take a critical role ensuring each Franchise partner has a clear 5 year performance investment and location plan
Coach franchise partners removing optionality and share best practice across all Regions
Upskill store teams across the Region to meet operational goals
What youll need to have (our must-haves)
Experience in leadership roles across a geography and exposure to Optical Franchise JV and Company owned business models. Ability to influence and support change within a cross-functional team
Strong commercial skills and an understanding of Finance P&L cash-flow business development ROI and business management. Recent and up-to-date opticians store experience essential alongside experience with Opticians store operational process KPIs and loss levers.
A zero-tolerance mindset for non-compliance and optionality to follow processes is essential and great coaching skills to get to the root cause of an issue and then identify ways to solve them.
Candidate must have excellent organisation skills and be an effective verbal & written communicator knowing when to face into challenges 121.
Experience in identifying trends in data is essential and a large part of the role then being able to implement actions to improve review results and advise on next steps
It would be great if you also have
Previous field role experience within Optical Industry.
Previous Franchise experience
Rewards designed for you
Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.
Theres lots more in our benefits and discounts MyBoosts - there to give you that little lift in your everyday. Find out more at Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.
About The Boots Group
The Boots Group is a trusted leader in healthcare pharmacy and retail operating across 11 countries - including the UK Ireland Thailand and Mexico. The Boots Group brands - including Boots Boots Opticians No7 Beauty Company Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Whats next
If you apply our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your bes.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
We hope to hear from you soon.
Be brilliant with Boots.
Keywords
Franchise Operations
Required Experience:
Manager
Key Skills
- Business Development
- Restaurant Experience
- Sales Experience
- Design Controls
- HIPAA
- Management Experience
- Computer Literacy
- Next Generation Sequencing
- Smartsheet
- Guest Services
- Kickboxing
- Supervising Experience
About Company
We’re always looking for people who care; people who go the extra mile to change things for the better for our customers, patients and team members. Whether you're looking for a particular opportunity, or maybe you’re not too sure which role you’ll want to apply for – you’ve come to t ... View more
