IT Operations Intern

Are you interested in an internship that provides a unique perspective to the education field Join National Heritage Academies (NHA) this summeras an IT Infrastructure team intern!

This is a paid in-person internship in our Grand Rapids Service Center duration of the internship is mid-May through early are for those enrolled in a college/university program or a recent graduate. For candidates that dont meet this criteria please explore our other open positionshere.

About Us:

NHA is a charter school management company that operates over 100 schools in 9 states. We are committed to our mission of transforming lives by working together to help students build the knowledge character and skills they need to succeed. Our goal is for each student to grow as part of a caring community that encourages them to thrive in college their careers and in life.

In this role you will work at our Service Center located in Grand Rapids Michigan location but may also include travel to an offsite storage facility. This is where all the behind-the-scenes magic happens. Our awesome team members are brag-worthy and work with a diverse group of departments to provide top-level support to our would like to add you to our NHAmazing team!Sound good to you Keep reading!

In This Role:

• This positionwillhave a heavy emphasis on IT Network Infrastructure hardware such as firewalls switching and routing.
• Part of a team thatdevelops and supports two datacenters as well as over 100 school networks.
• Will have the opportunity to put network hardware configuration skills to work.
• Assistin a large-scale network hardware refresh across 30 school locations.
• Opportunity to crosstrainwith our server and voice infrastructure staff.
• Exposure to Project Management Asset Management and Network Monitoring tools.

Qualifications:

• Working towards a degree incomputer networking or related field.
• Knowledge and experience with Microsoft Excel.
• Ability to lift equipment weighing 30lbs or more.
• Experience with Cisco network hardware preferred.
• Technical knowledge ofcomputer networks and hardware preferred.
• Communicates well one-on-one and in small groups both verbally and in writing.
• Achieves results andutilizesresources appropriately. A results-oriented go-getter and achiever whocan work independently and as a team player.
• Maintainsa high levelof organization and time management.
• Adapts to dynamic and rapidly changing environments.
• Demonstrates a passion for delivering exceptional service.
• Can manage multiple tasks and keep organized.
• Comfortable taking direction but also willing to provide feedback on better ways of doing things.

What We Offer You:

• 40 hours/week
• Onsite Monday through Friday 8am-5pm
• $20/hour
• Scheduled events and meetings with company leaders!
• Formalprogramto help you grow professionally!
• Opportunity to share in a formal presentation of your internship work.

Please click here to learn more about our core values.

National Heritage Academies is anequal-opportunityemployer.