Operations Manager
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Job Location:
Murrieta, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We are a high-producing real estate business looking for an experienced Operations Manager to act as the owners right hand and oversee day-to-day operations.
This role is responsible for ensuring that all administrative marketing and operational tasks are executed consistently and at a high standard without the owner needing to manage daily details. The Operations Manager will lead virtual assistants manage workflows build and maintain systems and serve as the primary gatekeeper when the owner is unavailable.
This is not an assistant role. It is a leadership position requiring ownership decision-making and accountability. The ideal candidate is highly organized proactive comfortable managing people and able to run operations independently.
This is a hybrid role (in-office and remote) with local candidates preferred.
Operations & Execution
- Own the daily operations of the business and ensure all tasks are completed on time and at a high level
- Build document and maintain systems workflows and standard operating procedures
- Identify inefficiencies and proactively implement improvements
- Ensure nothing falls through the cracks
Team Leadership
- Manage and oversee virtual assistants responsible for marketing and administrative execution
- Assign tasks set priorities and hold team members accountable
- Review and approve work before it is published or finalized
- Ensure virtual assistants are productive focused and aligned with priorities
Marketing Oversight
- Oversee execution of all marketing activities including: YouTube content social media content blogs SEO content e-mail marketing and listing marketing
- Ensure deadlines quality standards and brand consistency are met
- Coordinate content distribution across platforms
- (Note: The Operations Manager does not need to personally edit or design content but must ensure execution)
Administrative & Transaction Oversight
- Oversee transaction coordination and listing support
- Ensure all tasks in CRM and transaction systems are completed accurately
- Support open houses client events and internal reporting
- Maintain organized records and documentation
Owner Support & Gatekeeping
- Act as the primary point of contact when the owner is unavailable
- Handle incoming calls emails and messages during weekends and scheduled time off
- Escalate only true emergencies to the owner
- Protect the owners time and boundaries
Reporting & Accountability
- Provide weekly and monthly updates on:
- Operational performance
- Marketing execution
- Team productivity
- Priorities issues and improvements
What Success Looks Like
- The business runs smoothly without daily owner involvement
- Tasks are completed without reminders
- Systems are documented and followed
- Marketing and admin execution is consistent
- The owner can unplug for weekends and vacations confidently
- Proven experience in an operations office management or business management role
- Demonstrated ability to manage people including remote or virtual team members
- Highly organized with strong systems processes and follow-through skills
- Comfortable making decisions independently and taking ownership of outcomes
- Strong written and verbal communication skills
- Tech-savvy with experience using CRMs project management tools and digital platforms
- Ability to handle responsibility and act as a point person during weekends or the owners time off
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Performance Real Estate is a technology-driven and customer-centric company. We specialize in residential real estate sales in the Temecula Valley. We are a growing company seeking to bring innovation to a centuries-old industry. A client-first philosophy drives our business and has u ... View more
