Senior Tech Lead Enterprise Service Support
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Create your best future and join Westpac a Senior Tech Lead Enterprise Service Support.
Whats the role
What do I need
Essential:
- Excellent Written & Verbal Communication Skills.
- SNOW (Service Now) service management experience.
- Power BI advance level.
- Min of 5 years experience with Technical Document writing e.g ITSD SSD.
- Analysis and Problem-Solving skill.
- Certified ITIL foundation or higher.
Desirable:
- 5years experience in planning implementation and support of Telephony services in a medium to large enterprise environment.
- Jira project management tool experience.
- Experience in writing user and technical documentation operating procedures and Operation report.
- Data NW experience.
- SaaS experience.
Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:
- Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives.
Create your future today
To get started simply click on the APPLY or APPLY NOW button
Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting the People with Disability and/or needing Accessibility Requirements page on our website.
#LI-Hybrid.
Required Experience:
Staff IC
Key Skills
- MAC
- Active Directory
- Service Support
- End user
- Access Points
- trouble tickets
- OS
- Linux
- Project Management
- Service Management
- Service Quality
- Setup
- Service Desk
- hardware
- Software Applications
About Company
Westpac has a long and proud history as Australia's first and oldest bank. It was established in 1817 as the Bank of New South Wales under a charter of incorporation provided by Governor Lachlan Macquarie. In October 1982 it changed its name to Westpac Banking Corporation following th ... View more
