Nurse Clinical Coordinator

Oak Ridge, TN - USA

Yearly Salary: $ 54080 - 74880

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Put your talents to work at PCM! Whether you work in our Home Care Clinical Research Impairments or Catastrophic Care division you will support our mission to deliver care and other services that enhance the quality of life of our clients. Be a part of our dynamic client-focused team and make a difference in your career!

PCM is looking for a strong healthcare sales professional to join our growing outreach team! This role will perform advisory activities with prospective clients (i.e. claimants) which facilitate Impairment Evaluation (IE) practice operationsThis role will work out of the Knoxville location.

Qualifications

High school graduate; college degree preferred.
RN or LPN REQUIRED
Knowledge of the EEOICPA program and key stakeholders operating practices (e.g. DOL Resource Centers) is strongly preferred -. Demonstrates strong verbal written and interpersonal communication skills.
Strong computer skills.
Speaks reads writes and comprehends English.
Demonstrates time management organizational skills and ability to function with minimal direction.
Previous experience in sales is helpful but not required. The ideal candidate must be able to influence and motivate prospective clients to complete a process (minimize fallout)
Diligently maintains claimant contact records in Salesforce
Follows established policies and processes for claimant follow up
Offers subject matter expertise and creativity in helping claimants whose circumstances lie outside of established processes
Utilize strong phone skills this role requires extensive time on the phone but is not considered a Call Center position
Provide exceptional customer service to claimants
Build strong relationships with team members in the PCM Marketing organization (CWP Help Center Outreach Coordinators) IE Navigators and IE physicians.

Essential Functions/Areas of Accountability

Liaising with PCMs Navigators to facilitate smooth transitions from the Auth process to scheduling of claimants for their appointment
Educating prospective IE clients on the benefits to them of an Impairment Evaluation
Sending written correspondence to claimants to obtain necessary clinical information ahead of the IE appointment
Obtain test results medical records and other information necessary for the Impairment Physician to perform the Impairment Evaluation
Schedule the IE where in-person or over the phone
Look for opportunities to engage claimants regarding PCM Home Care services when appropriate

The typical base pay range for this role is USD $54080 - $74880 per year.

Individual base pay depends on various factors in addition to primary work location complexity and responsibility of role job duties/requirements and relevant experience skills and other market-based factors.

Available Benefits Include

Medical
Dental
Vision
401(k)
Company Paid Short Term Disability
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Paid Time Off
Voluntary Benefits

Please contact Jennifer Hoffman at or at today to learn more about our opportunities where you can make a difference in your own career!

Professional Case Management is an Equal Opportunity Employer.

Required Experience:

Put your talents to work at PCM! Whether you work in our Home Care Clinical Research Impairments or Catastrophic Care division you will support our mission to deliver care and other services that enhance the quality of life of our clients. Be a part of our dynamic client-focused team and make a diff...

Qualifications

High school graduate; college degree preferred.
RN or LPN REQUIRED
Knowledge of the EEOICPA program and key stakeholders operating practices (e.g. DOL Resource Centers) is strongly preferred -. Demonstrates strong verbal written and interpersonal communication skills.
Strong computer skills.
Speaks reads writes and comprehends English.
Demonstrates time management organizational skills and ability to function with minimal direction.
Previous experience in sales is helpful but not required. The ideal candidate must be able to influence and motivate prospective clients to complete a process (minimize fallout)
Diligently maintains claimant contact records in Salesforce
Follows established policies and processes for claimant follow up
Offers subject matter expertise and creativity in helping claimants whose circumstances lie outside of established processes
Utilize strong phone skills this role requires extensive time on the phone but is not considered a Call Center position
Provide exceptional customer service to claimants
Build strong relationships with team members in the PCM Marketing organization (CWP Help Center Outreach Coordinators) IE Navigators and IE physicians.

Essential Functions/Areas of Accountability

Liaising with PCMs Navigators to facilitate smooth transitions from the Auth process to scheduling of claimants for their appointment
Educating prospective IE clients on the benefits to them of an Impairment Evaluation
Sending written correspondence to claimants to obtain necessary clinical information ahead of the IE appointment
Obtain test results medical records and other information necessary for the Impairment Physician to perform the Impairment Evaluation
Schedule the IE where in-person or over the phone
Look for opportunities to engage claimants regarding PCM Home Care services when appropriate

The typical base pay range for this role is USD $54080 - $74880 per year.

Available Benefits Include