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At Baxter we believe every personregardless of who they are or where they are fromdeserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today tomorrow and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together our community is driven by a culture of courage trust and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations and we hold each other accountable for delivering exceptional results.
Here you will find more than just a jobyou will find purpose and pride.
Your role at Baxter
This Is Where you build trust to achieve results
As a Helion Sales Support Specialist youll be managing and promoting the Helion Surgical Integration platform within an assigned geography while focusing on building relationships with surgical professionals such as surgeons nurses and operating room staff.
To be a successful Sales Support Specialist you will develop a comprehensive understanding of OR procedural workflow medical A/V technology and IT systems performance. You will be able to formulate and implement system go-live strategies engage with the install base and existing customers effectively resolve system and user challenges and establish an understanding of the portfolios competitive differentiation to drive overall customer satisfaction. Are you ready to be the next leader on our Helion sales team!
What youll be doing:
Providing technical support training and in depth product education to OR Educators and Nurse Managers to ensure they have a deep understanding of Helions solutions and benefits.
Troubleshooting common A/V related issues and effectively communicating to internal technical support to resolve in a timely manner.
Supporting case set ups by understanding clinical needs for various procedures that utilize surgical integration and have an awareness of system requirements for devices that integrate with Helion.
Engaging install base and following up with existing customers for incremental continued education uncover underlying user or system issues and overall support to improve their experience.
Formulating and implementing selling strategies to sell products of intermediate complexity directly to customers by phone and on site.
Completing extensive prospecting lead generation and lead follow-up for sales teams; assist with set up of product demonstrations for customers as requested.
Supporting site visits product fairs and mock rooms as necessary.
What youll bring:
High School diploma or GED required. Bachelors degree preferred.
Previous sales or operating room experience preferred
Strong skills within the MS Office Suite (Excel PowerPoint and Word); Salesforce knowledge a plus.
Ability to travel independently up to 80%. Position will have an assigned geographic territory which may span several states. National travel as needed.
Technical audio-visual experience a plus.
We understand compensation is an important factor as you consider the next step in your career. At Baxter we are committed to equitable pay for all employees and we strive to be more transparent with our pay practices. The estimated pay range for this position is $72000 - $99000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less within the anticipated range based upon market data and other factors all of which are subject to change. Individual pay is based upon location skills and expertise experience and other relevant factors. This position is also eligible for a discretionary bonus. For questions about this our pay philosophy and available benefits please speak to the recruiter if you decide to apply and are selected for an interview.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time
US Benefits at Baxter (except for Puerto Rico)
This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one as well as insurance coverage for basic life accident short-term and long-term disability and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP) with the ability to purchase company stock at a discount and the 401(k) Retirement Savings Plan (RSP) with options for employee contributions and company matching. We also offer Flexible Spending Accounts educational assistance programs and time-off benefits such as paid holidays paid time off ranging from 20 to 35 days based on length of service family and medical leaves of absence and paid parental leave. Additional benefits include commuting benefits the Employee Discount Program the Employee Assistance Program (EAP) and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our additional information regarding Baxter US Benefits please speak with your recruiter or visit our Benefits site: Benefits Baxter
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race color religion gender national origin age sexual orientation gender identity or expression protected veteran status disability/handicap status or any other legally protected characteristic.
Know Your Rights: Workplace Discrimination is Illegal
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If because of a medical condition or disability you need a reasonable accommodation for any part of the application or interview process please click on the link here and let us know the nature of your request along with your contact information.
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Required Experience:
IC
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected ... View more