Help Desk Desktop Support Specialist

Seaside Heights, NJ - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

For more details please connect with Kajal Verma at or call at .

Job Title: Help Desk / Desktop Support Specialist
Duration: Long Term
Location: Seaside Heights NJ 08751 (Hybrid)
Position Type: Contract
Hours Per Week: 40
Interview Type: Virtual

Ceipal ID: SNJDESK001KV

End Client: State of New Jersey
Department: The Borough of Seaside Heights

Scope of Project

The Help Desk / Desktop Support Specialist will provide technical support to end users in a Windows-based environment. The role involves troubleshooting hardware and software issues managing user accounts and ensuring efficient resolution of help desk tickets while maintaining system performance and user productivity.

Responsibilities

Provide end-user support for desktops laptops printers and peripherals
Troubleshoot hardware and software issues in Windows environments
Manage user accounts email configurations and password resets
Install configure and update software and security patches
Handle help desk tickets and provide remote troubleshooting support
Support Microsoft 365 applications including Outlook and Active Directory
Assist with hardware upgrades and device deployments
Ensure timely resolution of technical issues and maintain service quality

Required Skills

3 5 years of desktop support or help desk experience
Strong troubleshooting skills for hardware and software issues
Experience supporting Windows-based environments
Hands-on experience with Microsoft 365 Outlook and Active Directory
Experience with ticketing systems and remote support tools

Preferred Skills

CompTIA A Certification
CompTIA Network Certification
Microsoft Modern Desktop Administrator Associate (preferred)

V Group Inc. is a NJ-based IT Services and Products Company with its business strategically categorized in various Business Units including Public Sector Enterprise Solutions Professional Services Ecommerce Projects and Products. Within Public Sector business unit we cater IT Professional Services to Federal State and Local. We have multiple awards/ contracts with 30 states including but not limited to NY CA FL GA MD MI NC OH OR CO CT TN PA TX VA NM VT and WA.
If you are considering applying for a position with V Group or in partnering with us on a position please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.

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For more details please connect with Kajal Verma at or call at . Job Title: Help Desk / Desktop Support Specialist Duration: Long Term Location: Seaside Heights NJ 08751 (Hybrid) Position Type: Contract Hours Per Week: 40 Interview Type: Virtual Ceipal ID: SNJDESK001KV End Client: State of New ...

For more details please connect with Kajal Verma at or call at .