Benefits and Eligibility Specialist I

Casper, WY - USA

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Description and Functions

Open Until Filled

GENERAL DESCRIPTION:

Looking for a career where your work truly matters Join Family Services and play a hands-on role in supporting individuals and families as they access essential resources and take steps toward stability. You will provide comprehensive case management for individuals and families seeking economic assistance information and referrals.

Why This Role Matters:

This role serves as a trusted guide connecting customers to available programs and community resources that promote self-sufficiency personal responsibility and long-term stability. Throughout the process this position prioritizes safety well-being and respectful support to help individuals and families navigate services with confidence.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

Comprehensive health dental and vision insurance
Paid vacation sick leave FMLA and holidays
Retirement - Pension and 457B plans that help you build a secure future
Flexible schedules and work-life balance options
Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

Click here for detailed information or you can watch this short video to learn about our benefit package!

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Human Resource Contact: Michelle Johnson /

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.

Provides support of economic assistance programs which may include TANF food stamps etc.
Determines eligibility for programs to assist individuals and families who meet the various income and asset guidelines within each of the programs.
Provides benefits timely and accurately while collaborating with other state and community partners for the health and safety of the public.
Assists with audits to ensure compliance with state and federal requirements.
Maintains computer databases and enters information.
Conducts client interviews to determine eligibility.
Maintains cases once approved.
Maintains public relations with community referral agencies and others.
Recognizes and provides intervention services for people in crisis.
Trains new employees.
Assists with hearings through written or verbal testimony or exhibits.

Qualifications

KNOWLEDGE:

Knowledge of effective interviewing techniques including attitudes behaviors and value judgments that affect the worker-client relationship.
Knowledge of laws rules regulations policies procedures and manuals.
Knowledge of community and governmental resources and programs and how to access them.
Knowledge of agency computer systems and their application.
Knowledge of general office procedures.
Knowledge of state and federal criminal justice processes.

MINIMUM QUALIFICATIONS:

Education:

Associates Degree

Experience:

0-2 years of progressive work experience (typically in Benefits and Eligibility)

Education & ExperienceSubstitution:

2-4 years of progressive work experience (typically in Benefits and Eligibility)

Certificates Licenses Registrations:

None

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

Typically the employee will sit comfortably to perform the work; however they may be some walking standing bending and carrying of light items.

NOTES:

FLSA: Non-Exempt
All positions within the Department of Family Services will require a background check including the taking of fingerprints which will be completed through the Wyoming Department of Criminal Investigation the Department of Family Services and the Federal Bureau of Investigation for every successful applicant.

Supplemental Information

049-Department of Family Services - Economic Security Division

Click here to view the State of Wyoming Classification and Pay Structure.

Click here to view the State of Wyoming total Compensation Calculator.

URL: State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change please refer to the A & I HRD Website to ensure that you have the most recent version.

Required Experience:

Description and FunctionsOpen Until FilledGENERAL DESCRIPTION: Looking for a career where your work truly matters Join Family Services and play a hands-on role in supporting individuals and families as they access essential resources and take steps toward stability. You will provide comprehensive ca...