Site Leader, Pharmacy Operations
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Job Location:
North Vancouver - Canada
Yearly Salary:
CAD 95000 - 120000
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Hims & Hers is the leading health and wellness platform on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable accessible and personal from diagnosis to treatment to delivery. No two people are the same so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions were making better health outcomes easier to achieve.
Hims & Hers is a public company traded on the NYSE under the ticker symbol HIMS. To learn more about the brand and offerings you can visit and . For information on the companys outstanding benefits culture and its talent-first flexible/remote work approach see below and visit the Role: We are looking for a Site Leader to run the day-to-day operations of our LiveWell mail-order pharmacy in Ontario Canada. The Site Leader will build foundational processes and drive a slate of important improvement efforts across the facility. Your role will bring operational discipline support safe/scalable growth and turn a developing facility into a high-performing compliant efficient operation. This is the first dedicated on-site operations leadership role in the building. You will have broad responsibility for execution cross-functional coordination and keeping multiple building-level initiatives moving at once. Think of it as an early-stage operator role: sleeves up details matter and momentum is everything. Own day-to-day operations of the pharmacy ensuring safety quality compliance throughput and service levels are consistently met. Partner closely with pharmacists and pharmacy assistants to optimize workflow eliminate friction and build repeatable routines. Lead the execution of a prioritized remediation plan covering facilities safety security operational efficiency and transportation. Work cross-functionally with US-based teams (Compliance Health & Safety Industrial Engineering Security Transportation Ops Efficiency etc.) to implement recommendations and track progress to completion. Identify quick wins and longer-term upgrades; build a cadence for sustainable improvement. Serve as the on-site operational leader supporting a team of pharmacists technicians and assistants and guiding daily operations in line with facility KPIs and throughput goals. Support onboarding training and capability development as the site grows. In conjunction with the head pharmacist support adherence to all applicable Canadian pharmacy regulations and internal policies. Partner with Compliance and Quality to ensure SOPs are followed and updated as needed. Support planning and execution of facility upgrades equipment installations workflow redesigns and expansion initiatives. Own coordination with contractors vendors and internal project teams on building-related improvements. Prepare the site for future volume growth new programs and operational complexity. Act as the on-site point person for cross-functional partners across Enablement Fulfillment Engineering Compliance Finance and Transportation. Communicate status risks and dependencies clearly and proactively - no surprises. Drive alignment between site needs and the broader operations strategy. Establish and maintain key performance indicators (KPIs) for safety quality productivity throughput culture and remediation progress. Implement basic operational rhythms: daily stand-ups weekly tracking and post-mortems when needed. Bring data and facts to decisions; escalate issues early. 5 years of hands-on operations experience in a regulated high-throughput or fulfillment-type environment (pharmacy healthcare manufacturing distribution or similar). 4-year degree preferred in a field relevant to the role Demonstrated ability to manage a facility or department with multiple simultaneous workstreams and competing priorities. Strong project execution skills - organized persistent practical. Experience driving compliance health & safety or quality programs. Excellent communication and stakeholder-management skills; comfortable working with remote cross-functional teams. Bias toward action and comfort operating in a developing ambiguous environment. Competitive salary & equity compensation for full-time roles Unlimited PTO company holidays and quarterly mental health days Offsite team retreats We use artificial intelligenceenabled tools to assist with candidate screening This posting is for a current vacancy We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics wellness and a strong sense of belonging. If youre excited about this role we encourage you to applyeven if youre not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment including applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance the California Fair Chance Act and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability please contact us at and describe the needed accommodation. Your privacy is important to us and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status including disability. Please do not send resumes to this email address. To learn more about how we collect use retain and disclose Personal Information please visit ourGlobal Candidate Privacy Statement.You Will:
You Have:
Our Benefits (there are more but here are some highlights):
Disclosures
Key Skills
- Problem Management
- ISO 9001
- Process Improvement
- Warehouse Experience
- Business Management
- Project Leadership
- IT Service Management
- Project Management
- Strategic Planning
- DoD Experience
- Clamp Truck
- Leadership Experience
About Company
Hims is a one-stop telehealth service for men's wellness and care, providing treatment options for hair loss, ED & more.
