Volunteer Coordinator

JOB TITLE: Volunteer Coordinator

REPORTS TO: Associate Director of Development

SCHEDULE: Monday-Friday (9:00am 5:00pm) Various Schedules

LOCATION: Pasadena CA (Multi-site; travel between centers and programs required)

STATUS: Full-Time 35-40 hrs/wk Non-Exempt

DRIVER POSITION: Yes If yes see driving policy below

SALARY RANGE: $21.63/hr - $26.44/hr

NOTE: To be considered for the role you will need to submit a cover letter.

ABOUT US:

At AbilityFirst we are dedicated to helping individuals with disabilities achieve their personal best. Our mission is to look beyond disabilities focus on capabilities and expand possibilities. Through programs services and community engagement AbilityFirst empowers individuals and families while building meaningful connections with supporters volunteers and partners.

ABOUT THE ROLE:

The Volunteer Coordinator leads the re-launch development and ongoing management of AbilityFirsts organization-wide volunteer program. This role designs and delivers a consistent mission-aligned volunteer experience that supports program operations special events and development goals across all AbilityFirst locations.

Working closely with Development Programs HR and Marketing & Communications the Volunteer Coordinator recruits trains and supports volunteers while cultivating them as long-term supporters donors and ambassadors of the organization. This position plays a key role in strengthening community engagement and advancing AbilityFirsts mission through strategic volunteer leadership.

KEY RESPONSIBILITIES:

Volunteer Program Leadership

• Re-launch and manage an organization-wide volunteer program aligned with AbilityFirsts mission and development strategy
• Develop clear volunteer roles placement pathways and engagement opportunities across programs and special events
• Manage and maintain the volunteer website and volunteer management platform
• Establish volunteer policies procedures onboarding processes and training standards
• Collect and analyze volunteer data; track engagement retention and outcomes; provide regular reports to leadership

Volunteer Engagement & Donor Activation

• Recruit volunteers through community partnerships schools corporations and individual outreach
• Serve as the primary point of contact for volunteer communication engagement stewardship and solicitation
• Partner with the Development team to introduce volunteers to fundraising giving and event participation opportunities
• Support strategies that encourage volunteers to become donors advocates and organizational ambassadors

Volunteer Coordination & Support

• Coordinate volunteer onboarding background checks compliance requirements and training
• Match volunteers to appropriate roles based on skills interests and organizational needs
• Provide ongoing supervision recognition and support to ensure positive volunteer experiences
• Address volunteer concerns in collaboration with program directors and regional leadership

Collaboration & Organizational Support

• Work closely with program directors and center leadership to identify volunteer needs and ensure effective placement
• Support development initiatives and fundraising events through volunteer coordination
• Collaborate with HR and Marketing & Communications on volunteer recruitment messaging and impact storytelling
• Assist the Associate Director of Development with community engagement initiatives and special projects
• Other duties and responsibilities as assigned to support the mission of the program and organization.

QUALIFICATIONS:

• Bachelors degree or equivalent experience in nonprofit management volunteer coordination or community engagement is preferred.
• Two to four years of experience coordinating volunteers or community-based programs is preferred.
• Understanding of volunteer stewardship and basic fundraising principles is preferred.
• Strong organizational communication relationship-building and project management skills
• Experience working cross-functionally with development and program teams
• Comfort using volunteer management systems CRM tools Microsoft 365 and AI-powered productivity tools is preferred.
• Must agree to abide by AbilityFirst rules and policies

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer.
• Changes in the environment such as the office or outdoors.
• Physical effort/lifting such as sedentary- up to 15-20 pounds at times.

SPECIAL CONDITIONS:

Mandated Reporting Requirements: The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21 2017 as a condition of employment.

COVID-19 Vaccination Requirements: Effective August 9 2021 the State Health Officer has mandated that all workers paid or unpaid in homeless services organizations must provide proof of vaccination. If eligible for a booster shot proof of booster is also required. If not fully vaccinated weekly COVID-19 testing is necessary depending on the program. Please submit proof of vaccination to To request a reasonable accommodation or exemption please get in touch with HR at the same email address. Its important to note that these accommodations are limited.

Driver Positions:

Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles along with a copy of their valid drivers license and proof of insurance. Job offers are contingent upon a satisfactory driving record. Examples of an unsatisfactory driving record include:

• Suspended or revoked license
• Three or more moving violations in the past 36 months
• Any violations including drugs alcohol controlled substances within the past 24 months
• Reckless driving including hit and runs within the past 24 months
• At fault accidents resulting in fatality or serious injury within the past 5 years

The motor vehicle record will need to include a review of all states listed on the individuals employment application and resume. See instructions on obtaining your driving record below:

driver positions driving is an essential job function and cannot be reasonably accommodated employment may be discontinued.

NOTE: All staff members will be considered introductory employees for the first three months of employment and will not be considered regular employees until the conclusion of this period. Ability First reserves the right to extend an employees introductory period. In no way does the expiration of this introductory period change the fact that all employees are at-will. It is the supervisors responsibility to orient the employee and to communicate the expectations of the supervisor and Ability First as well as to evaluate whether the employee has the necessary level of skill job knowledge motivation and attitude to become a regular member of the Ability First staff. New employees are also encouraged to seek guidance and assistance during this period. Employees who fail to demonstrate the expected commitment performance and attitude may be terminated at any time during the introductory period. However completion of the introductory period does not change or alter the at-will employment status. Employees continue to have the right to terminate their employment/business relationship at any time with or without cause or notice and Ability First has the same right. The organization in its sole discretion may change the job duties responsibilities and assignments of any position at any time.

BENEFITS & PERKS:

Ability First offers a competitive benefit package including comprehensive health coverage 403b with agency contribution and vacation/sick time. We also offer unique perks including weekly meditation/mindfulness and professional development opportunities that are tailored to your individual career growth.

EEO STATEMENT:

All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs. Ability First does not discriminate on the basis of any protected status under federal state or local law.

AbilityFirst is an equal opportunity employer committed to a diverse and inclusive addition the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

Please include references in your application