Managing Director | Tideline Ocean Resort + Spa | Palm Beach, FL
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Job Location:
Palm Beach, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
The Opportunity: Managing Director
The Managing Director serves as the senior executive leader responsible for stabilizing strengthening and elevating the overall performance of Tideline Palm Beach Ocean Resort & Spa. This is a hands-on turnaround-oriented leadership role requiring a visible highly engaged operator who is comfortable stepping into the details resetting expectations and building sustainable structure across all areas of the resort.
The ideal candidate is a resort operator at heartsomeone who thrives in environments that require focus clarity and execution. You will be instrumental in assessing current operations identifying gaps and leading the resort through a period of refinement and operational maturity while ensuring an exceptional guest experience across hotel operations food & beverage spa and wellness.
This role demands a leader who is present decisive and willing to lead from the floorsomeone who earns trust by being involved setting clear standards and holding themselves and others accountable.
What Youll Do
As Managing Director you will:
Take full ownership of the day-to-day resort operation providing direct hands-on leadership across hotel restaurant bar spa and wellness functions.
Assess existing operational practices and reset service standards processes and accountability where needed to support a luxury resort environment.
Lead and support department heads in establishing clear expectations structure and consistent execution across all areas of the property.
Drive financial performance through disciplined labor management expense controls and active oversight of revenue and cost strategies.
Be a visible leader throughout the resortactively engaging with guests addressing service opportunities in real time and supporting teams during high-volume periods.
Partner with ownership and PM Hotel Group leadership to align on priorities performance expectations and long-term strategy.
Stabilize team culture by fostering trust engagement and clarity while addressing performance issues directly and constructively.
Ensure full compliance with all safety employment and regulatory requirements while reinforcing policies and procedures across departments.
Oversee the physical condition of the asset ensuring preventative maintenance cleanliness and presentation meet resort and luxury standards.
Who Will Thrive in This Role
This role is best suited for a leader who:
Has successfully led turnaround transition or stabilization efforts in a hotel or resort environment.
Is comfortable being deeply involved in operations and leading alongside their teams not from behind a desk.
Brings strong experience in food & beverage and spa-driven resorts where guest experience and service flow are critical.
Is confident making decisions setting boundaries and holding leaders accountable while maintaining a positive professional culture.
Understands that long-term success is built through consistency discipline and presence.
Where Youve Been
You bring a bachelors degree in Hospitality Management Business Administration or equivalent experience along with at least five years of senior leadership experience in hotel or resort operations. Experience in luxury or lifestyle resorts with significant food & beverage and spa components is strongly preferred.
You are fluent in English and have working knowledge of OSHA standards Department of Health requirements and applicable labor and safety regulations.
When Youre Here
This is a highly active on-property role. The Managing Director is expected to spend the majority of their time engaged in operationswalking the property interacting with guests coaching leaders and supporting teams. The role requires flexibility across days evenings weekends and holidays and the physical ability to move throughout the resort environment as needed.
In return PM Hotel Group offers a competitive compensation package hotel and food & beverage discounts and the opportunity to lead a high-impact turnaround within a growing entrepreneurial hospitality organization.
Required Experience:
Director
Key Skills
- Business Development
- Expense Management
- Financial Acumen
- Management Experience
- Profit & Loss
- Acquisitions
- Investment Banking
- Relationship Management
- Social Media Management
- Financial Modeling
- Customer relationship management
- Leadership Experience
About Company
We know hotels. We’re innovators, entrepreneurs, curators, and collaborators. We’re inspired to create and driven to optimize performance.
