Operations Account Management Intern

The Operations Account Management Intern will play a key role in supporting the Account Management team by contributing to process improvement initiatives data analytics and client account management activities. This internship offers a unique opportunity to gain hands-on experience in operational strategy and client service while helping shape specific objectives based on evolving business needs.

Day to Day

Opportunities for Impact

• Process Improvement:
  • Identify inefficiencies within current workflows and recommend solutions to optimize operations.
  • Support documentation and implementation of new processes and best practices.
• Data Analytics:
  • Collect analyze and interpret operational and account-related data to uncover trends and opportunities.
  • Develop reports and dashboards to support decision-making and performance tracking.
• Account Management Support:
  • Collaborate with Account Managers to ensure client needs are met and service levels are maintained.
  • Assist in preparing client-facing materials presentations and status updates.
• Strategic Projects:
  • Contribute to special projects aligned with business priorities including automation reporting enhancements and customer experience improvements.

Essentials

• Currently pursuing a degree in Business Operations Management Data Analytics or a related field.
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency in Microsoft Excel and familiarity with data visualization tools (e.g. Power BI Tableau) is a plus.
• Excellent communication and organizational skills.
• Ability to work independently and collaboratively in a fast-paced environment.

What Youll Gain

• Exposure to operational strategy and account management in a dynamic business environment.
• Hands-on experience with process improvement and data-driven decision-making.
• Opportunity to contribute to meaningful projects that impact business performance.

Choose Wellbeing

DLLs wellbeing ambition is to educate equip and empower members to build connections manage their mental emotional physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

• Connection Build meaningful connections with other DLL members
• Health Manage mental emotional and physical health
• Finance Provide learning opportunities to help members achieve personal financial health
• Lifestyle Maintain balance between work and life priorities

There are things that matter to our members and the wellbeing of our members matters to DLL!

Settling In

At DLL we are many things. We are team members family members community member. We are members of society members of different cultures and nationalities. Members of change. We each have different beliefs different passions different viewpoints talents and interests. We become from different backgrounds cultures nationalities and histories.

But for all of our differences we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration less hierarchy and a honest directness that enable us to integrate ideate and innovate across country lines.

Many companies say they are European American Asian or Australian at DLL we are all these places and more.

We are a cross-culture collaborative an interconnected network that comes together every single day with one goal in mind:Partnering for a better world.

Good to Know

• Deadline for application: February 6 2026(Due to high volume of applications this requisition may close prior to posted close date)
• The selection process may involve an assessment.
• Applications via email will not be reviewed. Please apply online via our career website:
• #LI-WC1
• For more information please contact our Talent acquisition partner Wayne Croft via

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.

DLL is an equal opportunity employer. We are committed to inclusive barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.

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