Venue Support Officer

About Us:

Kempsey Shire Council (KSC) is located on the Mid North Coast of NSW known for its genuine hospitality pristine beaches sub-tropical rainforests mountain ranges rock river gorges sprawling farmland and peaceful villages.

We are a progressive proactive and dynamic organisation and we pride ourselves on the respectful and supportive workplace we have cultivated. With 360 dedicated staff managing $1.8 billion worth of assets across many sites throughout the Shire KSC work closely with our community to build an inspired connected Macleay Valley.

Your New Role:

Do you have previous experience in the events tourism or hospitality industry Looking for an exciting role where you can let your customer service skills shine We have the perfect opportunity to join our team at the iconic Slim Dusty Centre!

Reporting to the Operations Supervisor the Venue Support Officer will play a key role in delivering high-quality customer experiences supporting events and exhibitions and ensuring the centre is welcoming safe and well-presented for the community and visitors.

Key responsibilities of the Venue Support Officer include:

• Providing hands-on support to the customer service desk event catering and staff working events.
• Coordinating venue hire and tour bookings.
• Ensuring a strong customer experience.
• Acting as the point of contact for venue hire events and ensure successful event delivery.
• Reviewing and suggesting business improvement ideas to improve operational efficiency.

For a full list of the Key Accountabilities of the role please refer to the Position Description.

About You:

You are a positive and adaptable team player who enjoys working with the public in a dynamic environment.

The ideal candidate for this role will have previous experience working in an operational role within the events tourism hospitality or retail field; excellent customer service skills with the ability to build rapport and maintain relationships; strong verbal and written communication skills; financial management and reporting skills; and proficient computer skills including the Microsoft Office suite.

Benefits of working for Kempsey Shire Council:

As the successful candidate youll enjoy:

• A permanent part-time position 22.5 hour work week
• Weekly salaryof $1309.01 to $1473.28 (pro rata) plus superannuation.
• Generous leave entitlements including access to Long Service Leave after five years
• A working environment focussed on wellbeing including flexible work arrangements EAP access social club and health and wellbeing programs.
• Fitness Passports for discounted access to a range of gym and pool facilities.
• Career development and learning opportunities access to study leave if required.
• Novated Leasing and salary packaging options (for eligible roles).
• A supportive collaborative working environment designed to help you grow!
• A fantastic lifestyle and work life balance on the beautiful Mid-North Coast.

Interested

Please apply via Councils website Note that you will be required to prepare and submit:

• A short statement (maximum 2 pages) outlining how your experience abilities knowledge and personal qualities will enable you to achieve the key accountabilities of the role (as listed in the Position Description); and
• Your current resume.

Applications Close: COB Wednesday 11 February 2026

Please note that Council reserves the right to close this job advertisement before the stated closing date if a suitable candidate is found. Therefore we encourage all interested applicants to submit their applications as soon as possible.

Have questions Please contact Stephen Wright Economic Development and Tourism Manager for a confidential discussion onPh:.

Please Note: Our recruitment notification process is primarily via system generated emails. Please ensure your email is correct before submitting your application to avoid missing crucial updates.

If you experience any difficulties applying online please contact the Recruitment team on or email

Thank you and good luck with your application.

Kempsey Shire Council is an equal opportunity employer and we celebrate our diverse inclusive and values-led workforce. We welcome and encourage applications from Aboriginal and Torres Strait Islander people people with diverse culture and linguistic backgrounds and people with a addition Kempsey Shire Council will provide reasonable adjustments for suitably qualified individuals with disabilities. If you require additional assistance to participate in the recruitment process please discuss with the advertised contact person. You can ask for reasonable adjustments to be made at any time during the recruitment process.