Senior Associate, COSE Enablement

About AlphaSense:

The worlds most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research company filings event transcripts expert calls news trade journals and clients own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together AlphaSense and Tegus will accelerate growth innovation and content expansion with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6000 enterprise customers including a majority of the S&P 500. Founded in 2011 AlphaSense is headquartered in New York City with more than 2000 employees across the globe and offices in the U.S. U.K. Finland India Singapore Canada and Ireland. Come join us!

About the Team:

The COSE (Content Operations Strategy & Enablement) team is focused on building world-class systems strategies and partnerships that enable our Expert Research teams to deliver exceptional service at scale. We work across functions to optimize tools and processes ensuring seamless expert outreach and customer engagement as we grow.

About the Role:

The Sr. Associate COSE CRM Enablement is responsible for enabling the success of Client Research Managers (CRMs) through high-impact onboarding ongoing learning and close partnership with Sales Enablement and Product Marketing. This role ensures CRMs are equipped with the skills knowledge and client acumen needed to manage relationships effectively grow accounts and deliver a best-in-class client experience.

This person will own CRM new hire training support client acumen development and workshops and design continued learning programs for tenured CRMs. They will also serve as a key bridge between the Expert Insights Team and Sales Enablement ensuring alignment on messaging methodology and go-to-market motions.

The ideal candidate has experience in sales enablement or a closely related function is comfortable facilitating training for client-facing roles and brings strong organizational skills stakeholder management and a passion for developing others.

What is a Client Research Manager (CRM)

This function will support the Client Research Manager role. Client Research Managers build deep trusted client relationships understand client goals and preferences and ensure Tegus is a critical part of how they do research. The role focuses on delivering high-quality service driving strong project and call activity and maintaining strict compliance standards.

What Youll Do:

• Own and facilitate CRM onboarding programs including live training sessions and hands-on activities
• Design and deliver workshops focused on client research workflows client communication and relationship management.
• Partner closely with Sales Enablement to align CRM training with sales methodology messaging and client strategy.
• Create scalable learning resources (e.g. playbooks 1-pagers refreshers recordings) for the CRM cohort.
• Support rollout of new tools processes and initiatives impacting CRMs while measuring effectiveness to continuously improve programs.

Who You Are

• 2 years of experience in Sales Enablement Revenue Enablement Customer Enablement or a related function
• Experience supporting client-facing or revenue-driving roles (Sales Account Management Customer Success etc.)
• Strong facilitation skills with experience leading live trainings or workshops
• Excellent organizational skills with the ability to manage multiple programs simultaneously
• Strong written and verbal communication skills
• Ability to partner cross-functionally with Sales Operations and Leadership

Preferred

• Experience in B2B SaaS financial services or professional services environments
• Familiarity with sales methodologies account management frameworks or client lifecycle models
• Experience developing enablement materials (training decks guides playbooks LMS content
• Comfort using data and feedback to iterate on programs

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports inspires and respects all individuals. All employees share in the responsibility for fulfilling AlphaSenses commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race color sex (including pregnancy) national origin age religion marital status sexual orientation gender identity gender expression military or veteran status disability or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense including recruitment hiring training advancement and termination.

In addition it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws regulations and ordinances where a particular employee works.

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