Case Manager (Multiple Openings)

The Case Manager Opportunity:

The Case Manager provides community-based case management and rehabilitative support to individuals with mental health and/or substance use disorders. This role promotes recovery independence stability safety and community integration through assessment service planning skill development crisis support advocacy and coordinated care. Case Managers partner with clients families treatment team members and community providers to identify needs strengths goals and barriers. Clients served may include adults or youth enrolled in Comprehensive Community Services (CCS) Community Support Program (CSP) Childrens Long-Term Support (CLST) or the Coordinated Services Team (CST).

Compensation and Benefits:

• The starting pay range for this role is $26.92-$31.70 based on education and experience.
• This job is full-time and in person working 8:00am-4:30pm on weekdays.
• There is 1 full time opening on the Marathon County Youth team and 1 full time opening on the Marathon County Adult - ACT team.
• PTO paid holidays health insurance dental insurance vision insurance on-site bistro and cafeteria pharmacy newly updated facility life insurance accident insurance hospital insurance employee assistance program and more.
• As a full-time employee of NCHC you are eligible for the Wisconsin Retirement System (WRS). The WRS is a hybrid defined benefit plan. It contains elements of both a 401(k) or defined contribution plan and a defined benefit plan. Participating staff contribute 7.2% and NCHC will match this at 100% each pay period!

What Qualifies You:

Required:

• Bachelors degree in Human Services Social Work or a closely related field.
• More than 1 year of experience in case management.
• Valid Wisconsin drivers license use of a personal car and clean driving record.

Preferred:

• Masters degree in Human Services Social Work or a closely related field.
• More than 3 years of experience in case management.
• More than 1 year of experience in CCS CSP CLTS or CST

In evaluating candidates for this position North Central Health Care may consider a combination of education training and experience which provides the necessary knowledge skills and abilities to perform the duties of this position.

What a Case Manager does at NCHC:

• Conduct initial and ongoing assessments to identify mental health substance use functional psychosocial educational and environmental needs.
• Facilitate treatment and service planning including identifying strengths needs goals objectives interventions barriers and priorities.
• Determine program eligibility through state-approved functional screens.
  
  
• Complete treatment plan reviews updates and revisions to support ongoing progress and stability.

• Coordinate services across multiple systems such as psychiatry primary care schools courts housing AODA providers crisis and contracted services.
• Organize and facilitate multidisciplinary team meetings with clients families and providers to ensure cohesive care.
• Advocate for client needs to obtain medical dental legal housing financial and community resources.
• Monitor progress and adjust interventions as needed to address symptoms functioning safety or emerging needs.

• Provide side-by-side skill teaching in daily living areas such as cleaning cooking money management hygiene transportation and community navigation.
• Use motivational interviewing and rehabilitative strategies to enhance coping problem solving social skills symptom management and independent living abilities.
• Support individuals in building natural supports and community connections.

• Assess symptoms risk factors and crisis situations; coordinate with crisis professionals to ensure safety and appropriate response.
• Assist in developing individualized crisis plans and collaborate with crisis services during emergent situations.
• Support stabilization through safety planning referral to emergency services and ongoing follow-up.

• Complete documentation that meets program standards state regulations and agency policy including progress notes assessments crisis plans referrals functional screens and treatment plans.
• Communicate effectively through written and electronic methods with team members NCHC departments and community partners.

• Assist clients in developing the skills necessary to seek obtain and maintain employment including hygiene punctuality organization job-related supports and transportation planning.
• Provide structured interventions to improve social functioning and engagement in recreational and community activities.

• Conduct hospital or facility visits to support discharge planning continuity of care and reintegration into the community.
• Coordinate and monitor transitions between levels of care.

• Perform other duties as assigned in support of program needs.

About North Central Health Care:

Nestled in the heart of Central Wisconsin North Central Health Care (NCHC) is a healthcare organization formed over fifty years ago as a partnership between three Central Wisconsin counties - Langlade Lincoln and Marathon. NCHC employs more than 600 professionals in diverse roles across a variety of care and work provide passionate and high-quality care for individuals and families within the fields of mental health treatment addiction services long term care short term care physical therapy crisis stabilization and so much more. We have amazing employees who provide exceptional care and want to add to our team. You can visit our website at to learn more.

In compliance with the American with Disabilities Act NCHC will provide reasonable accommodations to qualified individuals and encourages both prospective and current employees to discuss potential accommodations with the employer. North Central Health Care is an Equal Opportunity Employer.

Required Experience:

Manager