Program Manager COO Office (Revised for Business Execution Focus)
Role Overview
The Program Manager COO Office will operate as a business execution partner to the COO responsible for driving outcomes across complex cross-functional priorities that span Product Engineering Sales Customer Success Operations HR and Finance.
This role goes beyond program coordination or governance. It exists to own execution resolve cross-functional dependencies and ensure that company priorities move forward decisivelyparticularly where ownership is unclear or priorities conflict.
The Program Manager will act as an extension of the COO enabling faster decisions stronger accountability and consistent execution across the organization.
Requirements
Key Responsibilities
Business Execution & Outcome Ownership
Own end-to-end execution of high-impact COO-led initiatives that cut across multiple departments.
Translate strategic intent into clear outcomes ownership decision points and timelines.
Proactively identify execution bottlenecks and force resolution through prioritization escalation or decision-making.
Drive execution in environments of ambiguity incomplete information and competing priorities.
Cross-Functional Alignment & Trade-off Management
Actively arbitrate trade-offs between Product Engineering Sales Customer Success Operations HR and Finance.
Resolve situations where alignment exists in principle but execution does not follow.
Ensure accountability is explicit and outcomes are deliverednot just discussed.
COO Enablement
Serve as the COOs execution arm not a reporting or coordination layer.
Prepare concise inputs to enable faster leadership decisions (options risks trade-offs).
Represent the COO in select forums to ensure follow-through on agreed priorities and decisions.
Program Structuring & Execution Discipline
Break down complex initiatives into workstreams with owners and measurable success criteria.
Use reviews dashboards and cadence as tools to drive decisions and outcomes not as ends in themselves & Intervene when programs drift from intended outcomes even if delivery metrics appear on track.
Qualifications
Required
612 years of experience in business execution roles such as:
COO / CEO Office
Chief of Staff (execution-focused)
Business Program Manager owning cross-functional outcomes
Management consulting with hands-on execution responsibility
Demonstrated ability to drive outcomes across multiple functions not just coordinate stakeholders.
Strong judgment and comfort holding teams accountable without formal authority.
Ability to operate effectively in fast-paced high-growth ambiguous environments.
Preferred
Experience in SaaS technology or digital-first organizations.
Prior exposure to working directly with CXO-level leadership.
Track record of owning initiatives involving hard trade-offs and execution challenges.
Required Skills:
Presales & Client solutioning
Program Manager COO Office (Revised for Business Execution Focus)Role OverviewThe Program Manager COO Office will operate as a business execution partner to the COO responsible for driving outcomes across complex cross-functional priorities that span Product Engineering Sales Customer Success Oper...
Program Manager COO Office (Revised for Business Execution Focus)
Role Overview
The Program Manager COO Office will operate as a business execution partner to the COO responsible for driving outcomes across complex cross-functional priorities that span Product Engineering Sales Customer Success Operations HR and Finance.
This role goes beyond program coordination or governance. It exists to own execution resolve cross-functional dependencies and ensure that company priorities move forward decisivelyparticularly where ownership is unclear or priorities conflict.
The Program Manager will act as an extension of the COO enabling faster decisions stronger accountability and consistent execution across the organization.
Requirements
Key Responsibilities
Business Execution & Outcome Ownership
Own end-to-end execution of high-impact COO-led initiatives that cut across multiple departments.
Translate strategic intent into clear outcomes ownership decision points and timelines.
Proactively identify execution bottlenecks and force resolution through prioritization escalation or decision-making.
Drive execution in environments of ambiguity incomplete information and competing priorities.
Cross-Functional Alignment & Trade-off Management
Actively arbitrate trade-offs between Product Engineering Sales Customer Success Operations HR and Finance.
Resolve situations where alignment exists in principle but execution does not follow.
Ensure accountability is explicit and outcomes are deliverednot just discussed.
COO Enablement
Serve as the COOs execution arm not a reporting or coordination layer.
Prepare concise inputs to enable faster leadership decisions (options risks trade-offs).
Represent the COO in select forums to ensure follow-through on agreed priorities and decisions.
Program Structuring & Execution Discipline
Break down complex initiatives into workstreams with owners and measurable success criteria.
Use reviews dashboards and cadence as tools to drive decisions and outcomes not as ends in themselves & Intervene when programs drift from intended outcomes even if delivery metrics appear on track.
Qualifications
Required
612 years of experience in business execution roles such as:
COO / CEO Office
Chief of Staff (execution-focused)
Business Program Manager owning cross-functional outcomes
Management consulting with hands-on execution responsibility
Demonstrated ability to drive outcomes across multiple functions not just coordinate stakeholders.
Strong judgment and comfort holding teams accountable without formal authority.
Ability to operate effectively in fast-paced high-growth ambiguous environments.
Preferred
Experience in SaaS technology or digital-first organizations.
Prior exposure to working directly with CXO-level leadership.
Track record of owning initiatives involving hard trade-offs and execution challenges.
Required Skills:
Presales & Client solutioning
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