Operations Executive
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking an Operations Executive to join our team. As an Operations Executive youll play a crucial role in managing the user experience end-to-end. This role blends customer interaction scheduling coordination and light data management.
Key Responsibilities :
- Manage inbound and outbound user calls to assist with platform navigation and session bookings.
- Coordinate session availability with guides and send timely reminders
- Follow up with users to support conversions and address questions.
- Ensure timely attendance and assist if any session-related issues arise.
- Maintain clear documentation using Google Sheets and internal trackers
- Keep all logs and reports updated and prepare daily records
- Collect and organize post-session feedback from users
- Communicate effectively in both English and Hindi with empathy and clarity
Requirements
- Bachelors degree in any discipline (Psychology Humanities or Communication is a plus)
- Strong verbal and written communication skills in English and Hindi
- Confident on phone/video calls calm and people-friendly demeanor
- Comfortable with tools like Google Sheets Google Calendar WhatsApp Business
- Highly organized detail-oriented and proactive
- Prior experience in client servicing customer support wellness coordination or telesales is a plus
- Freshers with strong communication and soft skills are encouraged to apply
Bonus Points If You Have:
- Experience with CRM tools or scheduling platforms like Calendly
- An interest in personal development mental wellness or spirituality
Benefits
- Career growth & learning opportunities
- Team-building & fun work culture
- Performance bonuses as per company policy
Required Skills:
Bachelors degree in any discipline (Psychology Humanities or Communication is a plus) Strong verbal and written communication skills in English and Hindi Confident on phone/video calls calm and people-friendly demeanor Comfortable with tools like Google Sheets Google Calendar WhatsApp Business Highly organized detail-oriented and proactive Prior experience in client servicing customer support wellness coordination or telesales is a plus Freshers with strong communication and soft skills are encouraged to apply
Required Education:
Bachelors degree or equivalent
Company Industry
IT Services and IT Consulting
Key Skills
- Corrosion Inspection
- Evaluation
- Drafting
- Activex
- HR Operations
