AI Manager

Who we are:

The International Portfolio Analytics (IPA) team at Markel is a dynamic multi-functional group that operates with creativity autonomy and empowerment. Embedded within the underwriting business and represented in senior leadership forums the team supports all divisions of Markel International. Its core focus lies in the key areas essential to driving profitability and performance for a specialty lines insurer: Portfolio Management Pricing Transformation Advanced Analytics and Catastrophe & Exposure Management.

Youll collaborate closely with the rest of the International Portfolio Analytics team who use innovative advanced analytics data management business intelligence and technical pricing implementation to deliver market-leading programmes and technologies.

Part of Markel Group (NYSE MKL) a Fortune 500 company with over 60 offices in 20 countries is a holding company for insurance reinsurance specialist advisory and investment operations around the world.

What youll be doing:

Advisory

• Be an in-house consultant on AI who can advise on a diverse range of asks from the business.
• Help divisions turn AI ideas into outcomes by clarifying problem statements defining success metrics and expected benefits.
• Lead vendors by staying informed on the insuretech/tech space; prepare shortlists and comparison grids for defined use cases documenting pros cons and trade-offs.
• Deliver Copilot development support for builds of varying complexity: from prompt design and agent creation to agentic system development to enable scalable AI adoption.

Education

• Promote and share use cases across Markel International showcasing wins and reusable solutions that can scale across divisions.
• Curate and maintain communities of leadership and practice from Business AI leads (top-down) to super-user networks (bottom-up).
• Collaborate with Learning and Development team to build and deliver impactful AI training for underwriting claims operations and core functions.

Governance

• Working with compliance and legal teams to develop and maintain a Markel International AI governance framework to meet internal policies and external regulations (e.g. EU AI Act).
• Design and maintain the central AI inventory to ensure visibility and traceability of all AI assets including third-party tools and Copilot integrations.
• Embed responsible AI practices through guidance and compliance training for day-to-day operations.

Coordination

• Provide project oversight for smaller AI initiatives: tracking timelines deliverables and dependencies to ensure projects stay on course and risks are flagged early.
• Facilitate effective communication between business units IT data teams and the AI Centre of Enablement to promote efficient delivery and alignment.

Key Skills:

• Business Partnering: Ability to build positive relationships across divisions understand business priorities and act as a bridge between technical teams and commercial objectives.
• AI and Technology Expertise: Understand how the varying large language models (LLMs) work (e.g. architecture basics fine-tuning prompt engineering) and their limitations (bias hallucination compliance risks).
• Copilot: Familiarity with modern AI tools and concepts (e.g. Microsoft Copilot Copilot Studio prompt design agents agentic systems) and a willingness to learn and adapt as technology evolves.
• Governance Approach: Understanding of compliance ethical standards and regulatory frameworks (e.g. EU AI Act) with experience embedding controls into business processes.
• Influencing and Communication Skills: Confidence in engaging senior stakeholders simplifying technical concepts and driving cultural change through education and advocacy.
• Collaboration and Co-ordination: Skilled at connecting teams leading dependencies and providing light-touch project oversight to keep initiatives aligned and on track.
• Change Leadership: Ability to inspire adoption build communities of practice and champion responsible AI use across diverse business areas.
• Strategic and Analytical Thinking: Ability to turn complex business challenges into clear AI opportunities balancing innovation with risk and ROI.

Whats in it for you

• A great starting salary plus annual bonus & strong benefits package
• Up to 16% company pension scheme
• Private medical and dental cover Menopause plan emergency care benefit (children/Pets/dependants)
• Income protection Life assurance electric car scheme travel insurance
• 25 days paid holiday plus Bank Holidays with the opportunity to buy/sell extra leave
• As well as other great benefits on offer there are countless opportunities to learn new skills and develop in your career!

Are you ready to play your part

If youre looking for a place where you can make a meaningful difference youve found it. The work we do at Markel gives people the confidence to move forward reach their full potential and seize opportunities. Youll find your fit amongst our diverse global community of optimists and problem-solvers. Were always pushing each other to think further because we believe that when we strive for better and realise our potential we can help others reach theirs.

Join us and play your part in something special!

Choose Apply Now to fill out our short application so that we can find out more about you.

At Markel we are all about the people celebrating the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We will ensure that individuals are provided with any reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at 0 to request any accommodations or adjustments that may be needed including alternative formats of documents or information on how to apply offline.

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