Associate Manager, Business Process- R
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Associate Manager Operations
Primary Skills
- Collaboration - SharePoint VMWare Hybrid Cloud Linux O365 Administration Data Center Management Release Management MS Dynamics Life Cycle Services (LCS) CITRIX SCOM/SCCM Server Administration Asset Lifecycle Management Disaster Recovery Unix Jboss Service Desk
Specialization
- Systems Engineering: Engineer Systems & Storage
Job requirements
- Supervise the order management team and ensure accurate entry and processing of sales orders in SAP. Oversee Contract Lifecycle Management (CLM) and pricing uploads within SAP. Ensure maintenance of field contracts sample orders and return processing for retailers. Monitor order status resolve discrepancies and handle customer complaints related to order fulfillment. Audit digital catalogs and ensure data accuracy across SAP-integrated systems. Lead digital product launches and coordinate release schedules. Collaborate with internal teams (Sales Finance Logistics Customer Service) to resolve order-related issues. Establish and monitor operational metrics (e.g. order accuracy cycle time fulfillment rate). Evaluate system performance and recommend updates or automation improvements in SAP. Maintain documentation for all order management processes including SOPs and reporting templates. Qualifications: Bachelors degree in Business Administration Supply Chain Finance or related field. Minimum 5 years of experience in Order Management or Operations with at least 2 years in a supervisory role. Hands-on experience with SAP Order Management modules (SD MM CLM). Strong understanding of pricing contracts and digital catalog management in SAP. Proficiency in MS Office especially Excel. Excellent communication leadership and problem-solving skills. Ability to work independently in a fast-paced dynamic environment. Preferred Skills: Certifications such as APICS PMP CPIM or ITIL. Experience with Sterling OMS Oracle or other ERP systems is a plus. Familiarity with Six Sigma or other process improvement methodologies.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
Key Skills
- Accounts Handling
- Law Enforcement
- ABB
- Gym
- Corporate Development
- Art
About Company
Brillio is a global leader in Enterprise Digital Transformation Solutions, providing strategic consulting services and solutions using emerging technologies.
