Project Manager – New Product Introduction & Custom Pump

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Product & Project Manager for Custom Pump ETO business and product sustainment is responsible for driving product lifecycle performance and business outcomes for custom pump offerings while also leading disciplined project execution from concept through customer delivery. This role emphasizes product portfolio management change management and customer value creation while maintaining project management attention for engineeredtoorder (ETO) and product evolution initiatives.

This position acts as a singlepoint integrator across product sales engineering and operations serving as the voice of the customer and business. The role balances market needs technical feasibility operational readiness cost quality and delivery commitments to ensure custom pump solutions meet customer expectations and Xylem performance standards throughout the full product lifecycle.

Core Responsibilities

Product Management

• Own the product portfolio and lifecycle strategy for custom pump and engineered solutions in alignment with Xylem growth margin and sustaining objectives.
• Define product value propositions and clear usecase definitions based on customer needs market trends and competitive landscape.
• Translate customer market and field insights into prioritized product requirements roadmaps and investment decisions.
• Lead product lifecycle management initiatives including:
  • Designtocost margin expansion and complexity reduction
  • Reliability quality and manufacturability
  • Product Standardization
  • Risk mitigation and lifecycle planning
• Partner with commercial marketing and sales teams to support pricing strategies product positioning.
• Maintain accountability for product business performance including profitability cost targets quality metrics and customer satisfaction.

Product Evolution & Sustainment Programs

• Lead product enhancement costout and sustainment for ETO products
• Work closely with engineering operations quality and supply chain to identify prioritize and execute design changes that improve performance reliability lead time and total cost.
• Ensure products comply with applicable industry standards and internal Xylem design and quality guidelines.
• Drive databased decisions using warranty trends field performance service feedback and customer input to improve longterm product health.

Project Management Execution

• Lead execution of engineeredtoorder custom pump projects and approved product evolution initiatives from scope definition through delivery and closeout.
• Develop and maintain project plans schedules and risk mitigation to ensure project execution.
• Coordinate crossfunctional teams (engineering manufacturing supply chain quality service) to meet technical cost and delivery commitments.
• Serve as the primary customer interface for assigned projects ensuring timely communication issue resolution and expectation management.
• Proactively identify escalate and mitigate technical schedule cost and supply chain risks.
• Promote continuous improvement in project execution crossfunctional handoffs and overall customer experience.

CrossFunctional Management

• Balance shortterm project delivery priorities with longterm product and portfolio objectives.
• Facilitate design reviews decision forums and tradeoff discussions to align technical commercial and operational stakeholders.
• Align engineering and operational priorities with product strategy customer commitments and capacity constraints.
• Support readiness for product updates and sustained offerings including documentation training and internal communication.

Key Performance Indicators (KPIs)

• Product portfolio performance against margin cost quality reliability objectives.
• Ontime execution of custom pump projects and committed product roadmap milestones (90%).
• Reduction in rework latestage changes and avoidable quality issues.
• Successful delivery of costout complexity reduction and product sustaining initiatives.
• Customer satisfaction driven by predictable execution responsiveness and quality.
• Effective crossfunctional alignment and execution discipline.

Qualifications

• Bachelors degree in Mechanical Engineering Industrial Engineering or a related engineering discipline required.
• 5 years of experience in product management program/project management or a hybrid productprogram management role within engineered industrial products.
• Experience with engineeredtoorder (ETO) configurable or custom product portfolios.
• Demonstrated experience managing product lifecycle sustainment cost reduction or portfolio optimization initiatives.
• Experience with pumps rotating equipment or heavy industrial equipment preferred.
• Strong customerfacing communication skills with the ability to lead crossfunctional teams through influence.
• Proficiency in project and lifecycle management systems (e.g. SAP MS Project or equivalent).
• PMP certification preferred; product management or Lean/Six Sigma training is a plus.

Compensation & Benefits

The salary range for this position is $85000 to $105000 plus bonus. Starting pay is dependent on multiple factors including skills experience and work location and is not typically at the top of the range. Xylem offers a competitive compensation and benefits package including Medical Dental and Vision plans 401(k) with company contribution paid time off paid parental leave and tuition reimbursement.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.