Groups Sales & Operations Manager
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Job Location:
Seattle, OR - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
- Application Deadline: Feb. 11 2026
- Multiple locations
- Remote
Job Description
We are looking for a highly motivated creative Group Sales & Operations Manager that is passionate about sustainable adventure travel. The role is not just about being strong at sales but also relationship management and business operations. This role is a critical role within the B2B Sales organization to help drive growth targets for the Americas market.
The Group Sales & Operations Manger is responsible for delivering both Tour Operator and Groups business by cultivating relationships with the buyers driving brand awareness and identifying new tour operator and group prospects. By effectively representing the Hurtigruten brand to the current and potential new partners this position strives for successful execution of their sales plan and achievement of the passenger and revenue goals. This role is highly operational and requires savvy sales experience.
Key Responsibilities
- Build and maintain strong customer relationships by delivering excellent service and understanding customer needs
- Support the sales team with group bookings including special requests passenger details and booking changes
- Collaborate with Group Fulfilment Teams to improve group processes systems and communication
- Track group performance across all markets and review monthly materialisation
- Manage sales agreements reporting and marketing plans
- Set targets and develop coordinate and deliver annual sales and marketing plans with tour operators and group partners
- Work closely with marketing to develop season launch materials including pricing product details and itineraries
- Coordinate allotments with Revenue Management to maximise utilisation
- Identify and develop new business opportunities with tour operators and group partners
- Monitor competitor activity and industry trends and share insights with relevant teams
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
About the company Hurtigruten is one of the world’s great journeys, sailing and caring for the Norwegian coast since 1893. We are proud to be a national icon for generations of Norwegians and to have a special place in the hearts of our guests from around the world. Our Original voyag ... View more
