Data Analysis Business Analyst II (ETS) | Temporary

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.

The Business Analyst II Data Analysis Focus plays a critical role in bridging the gap between business needs data quality and information systems across the enterprise. This position is responsible for eliciting project requirements analyzing business processes and supporting technology solutions that need to be implemented while also performing complex data joining mapping and normalization activities essential for organizational decision-making.

In addition to core business analysis responsibilities this role provides hands-on data analysis and remediation expertise ensuring that data from multiple systems can be aligned transformed and leveraged for accuracy reporting and operational efficiency. The analyst serves as a key resource in supporting system transitions improving data quality and ensuring stakeholders have consistent reliable data. This position requires strong analytical thinking excellent communication skills and the ability to collaborate with stakeholders at all levels.

Why This Role Is Needed

The organization has identified critical data quality challenges arising from multiple systems with mismatched keys inconsistent record structures and significant manual reconciliation needs. This role provides essential support to:

• Join and analyze cross-system data efficiently.
• Normalize records and create mapping structures for enterprise platforms.
• Reduce manual cleanup efforts during transitions (e.g. ServiceNow migration).
• Provide leadership with accurate consolidated analysis for prioritization and reporting.

This position ensures the organization can make informed decisions backed by reliable integrated data while maintaining strong business analysis capabilities.

RESPONSIBILITIES:

Business Analysis

• Collaborates with stakeholders to define business objectives requirements and functional specifications for new optimization and project requests.
• Analyzes documents and refines business processes and workflows.
• Assists in the development and refinement of technology plans and strategic initiatives.
• Translates business needs into technical requirements for cross-functional teams.
• Supports system implementations enhancements and integration efforts.
• Ensures business/project requirements are traceable to allow due diligence and project implementation to occur for eventual deployment.
• Monitors the optimization/project queue to ensure continued alignment with organizations priorities.

Data Analysis & Data Quality

• Joins maps and normalizes data across multiple systems (e.g. Censinet Kinetic ServiceNow).
• Creates and maintains crosswalk tables supporting key identifier alignment across platforms.
• Runs scripts tools or processes to merge transform or analyze datasets.
• Conducts data quality assessments to identify inconsistencies mismatches or incomplete records.
• Supports backlog and data cleanup activitiesespecially for system transitions such as ServiceNow.
• Performs analysis to support prioritization reporting and decision-making for leadership.
• Collaborates with technical teams to ensure data structures and transformations align with business needs.

Collaboration & Support

• Acts as a liaison among departmental stakeholders business units and technical teams.
• Communicates findings insights and recommendations in clear actionable terms.
• Ensures high levels of client satisfaction by delivering reliable validated data and business insights.
• May mentor or assist less experienced analysts.

MINIMUM QUALIFICATIONS:

• Bachelors degree in information technology computer science business management data analytics or related field.
• Five or more years of relevant experience combining business analysis and data analysis responsibilities or an equivalent combination of education and experience.
• Demonstrated ability to join and map complex datasets across multiple platforms.
• Experience with data normalization crosswalk development and resolving mismatched identifiers.
• Strong analytical and problem-solving skills with the ability to articulate business needs and translate them into actionable technical requirements.
• Experience using scripts or tooling (e.g. Python SQL ETL tools) to manipulate and combine datasets.
• Excellent communication and interpersonal skills capable of working with both technical and non-technical stakeholders.

PREFERRED QUALIFICATIONS:

• Experience in enterprise environments involving multi-system integrations.
• Background in data quality improvement projects or large-scale data cleanup.
• Familiarity with ServiceNow Censinet Kinetic or similar platforms.
• Masters degree in a related field.
• Experience supporting IT transformation initiatives.

NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs. Schedule is based on agreed upon guidelines of role requires residency in the state of reserves the right to change remote workstatus with notice toemployee.

Emory is an equal opportunity employer and qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions educational programs or employment including recruitment hiring promotions transfers discipline terminations wage and salary administration benefits and training. Students faculty and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973 the Vietnam Era Veterans Readjustment Assistance Act and applicable executive orders federal and state regulations regarding nondiscrimination equal opportunity and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance 201 Dowman Drive Administration Building Atlanta GA 30322. Telephone: (V) (TDD).

Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation please contact the Department of Accessibility Services at or call (Voice) (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.