Junior HR Services Assistant with Italian

Kraków - Poland

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

PL1079

Working at QVC Group means joining a live social shopping company with incredible teams ambitious projects and amazing careers. QVC Group Inc. is a Fortune 500 company with six leading retail brands - QVC HSN Ballard Designs Frontgate Garnet Hill and Grandin Road.

Detailed Job Description

Currently we are looking for:

Junior HR Services Assistant with Italian

Your Opportunity Your Team

HR Services Team Members are first point-of-contact for our team members questions about HR policies and processes also related to Benefits Payroll Compensation Talent Acquisition etc.

You would be also responsible for guiding our team members through HR related queries and issues helping them with transactions and educating them on the system specifics.

Where Youll Work

This role is hybrid and will require you to be on-site at our office on Wielicka 30 in Kraków 3 to 5 times per month. (On-site days are predetermined and standard across the company)

What Youll Do

Deliver Team Members HR Service support to managers and Team Members
Provide information and resolution to issues pertaining to calls and emails in a timely courteous and professional manner providing high-quality timely and professional customer service
Perform HR data entry into HR system and resolve tickets(ticketing system: Service Now)
Take initiative to maintain documentation and current knowledge and understanding of People policies practices and procedures create process maps where applicable
Perform duties as assigned by the Manager

What Youll Bring

Speak very good English and Italian (C1 level minimum)
Eager to develop within the field of HR
Customer service mindset and a proactive way of working to service the customers in a can do attitude
Present excellent communication skills ability to operate in an international matrix organization and consumer-oriented attitude
Ability to work independently and as a team member
Ability to handle multiple tasks simultaneously in a fast-paced environment
Experience in working in HR systems such as Workday and a strong working knowledge of MS Office would be a strong asset not a must-have
Experience using Case Management software would be an asset not a must-have

What we offer

Hybrid work model combining office & remote work
Private medical care
Life Insurance
Access to MyBenefit platform (Multisport included)
Eye-care reimbursement
Company performance-related bonus
Referral program with a financial bonus
1 day extra of annual leave for company-driven initiatives
Mental health support line for you and your relatives
Attractively located office with free parking space for employees

Whistleblower Protection Act

Posiadamy procedurę zgłoszeń wewnętrznych która umożliwia dokonywanie zgłoszeń o naruszeniu prawa w ramach zakresu wskazanego w ustawie o ochronie sygnalistów. Zgłoszeń można dokonywać korzystając z dedykowanego kanału dostępnego pod adresem: have an internal reporting procedure that allows for reporting of violations of law within the scope indicated in the Whistleblower Protection Act. Reports can be made using a dedicated channel available at Total Rewards package includes benefits youll love such as competitive compensation paid time off an employee assistance program parental leave paid volunteer hours and amazing company discounts! In our US market you can also expect health care benefits starting on day 1 401(k) and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal state and local laws and regulations. As an equal opportunity employer QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout please contact us at for assistance.

If provided salary ranges are a general guideline only and actual salaries will vary and are based on factors such as a candidates qualifications skills experience and geographic location as well as business and market conditions.

Required Experience:

Junior IC

PL1079Working at QVC Group means joining a live social shopping company with incredible teams ambitious projects and amazing careers. QVC Group Inc. is a Fortune 500 company with six leading retail brands - QVC HSN Ballard Designs Frontgate Garnet Hill and Grandin Road.Detailed Job DescriptionCurren...

PL1079

Currently we are looking for:

Junior HR Services Assistant with Italian

Your Opportunity Your Team

HR Services Team Members are first point-of-contact for our team members questions about HR policies and processes also related to Benefits Payroll Compensation Talent Acquisition etc.

You would be also responsible for guiding our team members through HR related queries and issues helping them with transactions and educating them on the system specifics.

Where Youll Work

This role is hybrid and will require you to be on-site at our office on Wielicka 30 in Kraków 3 to 5 times per month. (On-site days are predetermined and standard across the company)

What Youll Do

Deliver Team Members HR Service support to managers and Team Members
Provide information and resolution to issues pertaining to calls and emails in a timely courteous and professional manner providing high-quality timely and professional customer service
Perform HR data entry into HR system and resolve tickets(ticketing system: Service Now)
Take initiative to maintain documentation and current knowledge and understanding of People policies practices and procedures create process maps where applicable
Perform duties as assigned by the Manager

What Youll Bring

Speak very good English and Italian (C1 level minimum)
Eager to develop within the field of HR
Customer service mindset and a proactive way of working to service the customers in a can do attitude
Present excellent communication skills ability to operate in an international matrix organization and consumer-oriented attitude
Ability to work independently and as a team member
Ability to handle multiple tasks simultaneously in a fast-paced environment
Experience in working in HR systems such as Workday and a strong working knowledge of MS Office would be a strong asset not a must-have
Experience using Case Management software would be an asset not a must-have