Sr. Program Manager, DA Lifecycle Experience and Services
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Job Location:
Bellevue, WA - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
The scope of this role includes the ability to lead innovate and improve DA on-boarding and screenings policies within the DA Lifecycle Experience & Services organization. This is a highly visible role that requires interaction and partnership with senior leaders globally to identify efficiency gains best practices automating the constant measurement of productivity and ability to deliver a globally scalable experience. This role requires a leader with solid analytical abilities sound business acumen and exceptional written and oral communication skills. Additional responsibilities will encompass the full project lifecycle including program and tech requirements gathering and intake management to change management UAT coordination and end user training. The Sr Program Manager plays a crucial role in defining/iterating practices and policy and deploying automated solutions to ensure organizational success. This role will own team metrics and deliver regular reports on progress to leaders impacting goals that are high in impact and ambiguity demanding strategic planning and inputs from large stakeholder segments requiring tradeoff decision making for resources and impacting team roadmaps. All of this is expected while demonstrating exceptional business judgement constantly innovating and improving business operational deliverables.
Key job responsibilities
Manage and oversee various cross-functional programs ensuring successful delivery.
Develop and refine program strategies effectively leading and motivating teams.
Set clear objectives for programs leveraging data analytics to drive improvements and achieve metrics.
Navigate and resolve ambiguities in business scenarios applying creative problem-solving skills.
Foster collaboration with internal and external partners to optimize resource allocation and project success.
Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
Bridge gaps in team dynamics processes and systems preventing common project pitfalls.
Identify and mitigate risks preventing them from escalating into major issues.
Regularly communicate with senior managers business leaders and other stakeholders to support key business initiatives.
Develop implement and oversee KPI reporting for a program portfolio ensuring clear visibility of milestones and project performance.
Manage and communicate project budgets effectively.
- 5 years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.)
- 2 years of driving process improvements experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TN Nashville - 104100.00 - 155400.00 USD annually
USA WA Bellevue - 115600.00 - 160000.00 USD annually
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
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