Housekeeping Supervisor

• Supervise motivate and manage all housekeeping personnel including staffing training discipline scheduling and performance monitoring to ensure adherence to service and productivity standards.
• Assign duties and review work for accuracy neatness and compliance with policies and procedures.
• Complete assigned projects and track progress every month.
• Communicate effectively with guests and employees both verbally and in writing providing clear direction and guidance to staff.
• Organize conduct and/or attend meetings to share pertinent information.
• Maintain regular attendance in accordance with company standards.
• Display a professional image through appearance and conduct.
• Follow company policies philosophies and procedures and communicate them effectively to staff.
• Develop and maintain high standards of excellence among housekeeping staff.
• Assists in conducting annual performance reviews for team members and assists in ongoing training and development of new and existing staff.
• Inspect carpets drapes furniture and other areas for stains damage or wear and report as needed.
• Inspect and prepare pools and other public areas before guest arrival.
• Ensure completion of assigned units daily including cleaning kitchens bathrooms bedrooms living areas balconies and patios using established processes.
• Restock housewares and supplies as needed and assist in maintaining organized storage closets.
• Complete daily and weekly inspections to maintain quality standards.
• Report engineering issues using established procedures and create work tickets in HotSoS.
• Report all lost and found items to Lost Prevention and the Executive Housekeeper.
• Maintain all resort equipment and property with care to prevent damage.
• Attend all required training meetings and sessions.
• Maintain a safe hazard-free work environment.
• Perform other duties as assigned.
• Note: Essential duties and responsibilities may vary depending on location.

Qualifications :

In addition to your exceptional qualities you must meet a few requirements:

• Must be able to lift 50 lbs. and work in outdoor weather conditions.
• Valid Drivers License
• Must be proficient in speaking reading and writing English. Must have basic to intermediate computer skills such as data entry email management and Microsoft Office (Excel Word and Outlook).
• Prior experience with HotSOS property management system preferred.
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law applicants who smoke or use tobacco products will not be considered for positions at Westgate
• Required to pass a background check drug test and prove eligibility to work in the United States

Additional Information :

Why Westgate

• Comprehensive health benefits medical dental and vision
• Paid Time Off (PTO) vacation sick and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life Disability Accident Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility duty or qualification required. Duties responsibilities and activities may change at any time with or without notice.

Remote Work :

No

Employment Type :

Part-time