We are currently seeking an exceptional and motivated Solution Architect- Public Sector to join our dynamic presales team. As a Solution Architect you will play a pivotal role in driving the growth and success of our organization by leveraging your technical expertise to enhance our business this position you will be a guiding technical force equipped with a profound understanding of the Moveworks platform. Your efforts will be directed towards spearheading impactful initiatives that drive growth across the business while also identifying opportunities to disseminate your insights across the presales team. Your role will encompass crafting customized solutions developing compelling proof-of-concepts creating in-depth presentation materials and leading cross-functional projects aimed at securing enterprise-level clients. If you possess a strong technical background enjoy scaling impact through the enablement of others and have a fervent enthusiasm for tackling our most ambitious strategic challenges then this is a unique opportunity to be at the forefront of the Conversational AI landscape.
What youll do:
Collaborate closely with the sales and presales engineering teams to provide unwavering support for strategic initiatives.
Leverage your technical expertise to build innovative solutions to solve our customers business problems.
Collaborate directly with architects developers administrators and other technical points of contacts at our customers to achieve a technical win.
Conduct interactive workshops with customers to identify existing issues and propose well-crafted solutions for future enhancements.
Lead the coordination of proof-of-concepts with strategic customers ensuring precise identification of requirements and successful delivery on their success criteria.
Develop comprehensive materials that empower the presales team to operate more efficiently and effectively fostering reusability and knowledge sharing.
Establish yourself as the go-to subject matter expert on a specific topic within the presales organization driving knowledge and expertise to new heights.
Qualifications :
What you bring to the table:
Seasoned professional with over 7 years of hands-on experience in pre-sales and/or post-sales customer-facing technical roles.
Proven track record of providing exceptional support to large enterprises with a workforce of over 20000 employees delivering impactful solutions.
Adept at identifying areas for improvement and scaling operations across presales organizations to maximize efficiency and effectiveness.
Innovative mindset with a genuine passion for crafting cutting-edge technical solutions that push the boundaries of whats possible.
Demonstrated expertise in successfully delivering proof-of-concepts showcasing the practical application of technical solutions.
Experience working with enterprise systems such as ITSMs ERPs HCMs and CRMs.
Highly skilled in utilizing REST APIs and adept at reading documentation to effectively query new endpoints and drive integrations.
Proficient in a diverse range of programming languages in order to support a wide range of integration conversations (examples include Python Java Javascript and/or scripting languages like Powershell or Bash).
Familiarity with both Linux and Windows environments in order to address on-premise installations complemented by experience with command-line tools.
Bachelors degree in Computer Science Engineering or a related technical field
Exemplary presentation and communication skills capable of conveying complex technical concepts with clarity and confidence.
Proven ability to lead and drive large-scale cross-functional projects ensuring seamless collaboration and successful project outcomes.
Effective at communicating deep technical insights to a diverse audience ranging from developers and administrators to senior executives.
For positions in this location we offer a base pay of $198900 - $295950 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Enthusiastic about understanding customers unique use cases identifying gaps and tenaciously resolving issues regardless of complexity.
Comfortable and articulate in discussions with both technical professionals and senior leadership adapting communication to suit the audience.
Added benefit if experienced with Conversational AI technologies.
Bachelors degree in Computer Science Engineering or a related technical field
Additional Information :
Work Personas
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Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
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For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Full-time
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