Freight Analyst

Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel headwear drinkware gifts and accessories. Merchology is customer logos brands they love. Its pure brand awesomeness! We are family-owned people-powered and we are adding to our #TeamMerch! Come see why we are a three-time Star Tribune Top Workplaces award winner!

The Freight Analyst provides analytical operational and decision support for the companys freight strategy with primary responsibility for delivering fast accurate freight cost estimates particularly for complex and international sales opportunities. This role transforms freight data rate structures and shipment performance into actionable insights that support sales velocity margin accuracy and operational planning. Partnering closely with the Freight Manager the Freight Analyst enables scalable quoting strengthens freight decision-making and ensures continuity of freight knowledge and support.

PRIMARY RESPONSIBILITIES

Sales Enablement & Freight Quoting:

• Serve as the primary responder for complex international and non-standard freight quote requests
• Translate sales requirements into accurate defensible freight cost scenarios using established rate logic and assumptions
• Deliver freight quotes within defined SLAs to support deal velocity
• Document quoting logic assumptions risks and scenarios for repeatability and learning
• Escalate expectations and trade-off decisions to the Freight Manager as needed
• Demonstrate Merchology Core Values daily

Analytics Insights & Cost Support

• Maintain and analyze freight data related to spend service performance additional freight charges and claims
• Develop and maintain freight KPIs dashboards and reporting used by Operations and leadership
• Support carrier negotiations and strategy through modeling historical analysis and scenario development
• Identify drivers of freight cost variance including unplanned additional freight charges packaging issues and execution-related costs

Operational & System Enablement

• Act as a primary power user of the ShipHawk TMS and carrier shipping tools to support quoting execution analysis and troubleshooting
• Support damage loss and freight claims analysis documentation and recovery tracking
• Assist with invoice review audits and discrepancy analysis
• Partner cross-functionally with Sales Operations Finance Purchasing and Technology
• Provide backup coverage for freight quoting and analysis during peak demand or Freight Manager absence

REQUIRED QUALIFICATIONS

• Bachelors degree in supply chain Logistics Business Analytics Finance or related field or equivalent experience
• 24 years of experience in freight logistics transportation analysis or related roles
• Demonstrated ability to produce fast accurate freight cost estimates
• Experience working with a TMS or shipping system to analyze rates and service options
• Strong analytical organizational and documentation skills
• Ability to manage multiple time-sensitive requests with accuracy
• Strong written and verbal communication skills
• Willingness to serve as primary quoting support and backup coverage
• English speaking and able to communicate effectively with co-workers management and external contacts
• Computer Skills Microsoft Office Suite Proficiency

PREFERRED QUALIFICATIONS

• Experience with ShipHawk or similar WMS/TMS platforms
• Experience with FedEx Ship Manager and parcel/LTL environments
• Familiarity with international freight and Incoterms
• Advanced Excel or BI/reporting tool experience
• Experience in a high-mix or custom fulfillment environment

WHAT WE OFFER

In addition to an outstanding creative culture authentically nice people and interesting work we have:

• Generous PTO (18 days per year)
• 8 company-paid holidays
• Hybrid work schedule for select departments
• 40 hours of paid volunteer time
• 401(k) with match
• Medical and dental insurance options FSA and HSA (with company HSA match) Critical Illness and Hospital Indemnity Short- and Long-Term disability insurance options
• Company-paid life insurance
• Company-sponsored social events
• Premium brand partner discounts
• Employee-led Committees