Division of Employment and Rehabilitation Services (DERS)
Information Technology (IT) Unit
1400 W. Washington St. Phoenix AZ 85007

Salary: $100000.00 - $120000.00 annually

Grade: 30

Closing Date:Open until sufficient resumes are received

Would you like to be part of an amazing team that helps Arizonans thrive At the Department of Economic Security (DES) we strengthen individuals families and communities for a better quality of life. DES is looking for individuals that are committed to service community and teamwork. To learn more about DES please visit ; or click on the link here to view Our DES video. Come join the DES Team!

The Department of Economic Security Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence.

DES is seeking an experienced and highly motivated individual to join our team as a Business Analysis Senior Manager with the Information Technology (IT) Unit. This position executes functional departmental business plans and contributes to the development of functional or departmental strategies. This position provides leadership to managers supervisors and/or professional staff. This position directly supervises direct reports through supervisory staff the position manages a team of project managers system analysts network administrations help desk specialists and administrative support staff. This position is responsible for oversight and coordination of the Workforce IT section. This includes Workforce systems reporting data seeurlty data analysis and help desk operations. The IT systems for which the section is responsible for include mainframe
systems web-based systems and client server systems.

Examples of Workforce systems under the oversight of this position are the Jobs Automaton System (JAS) Arizona Jobs Connection System (AJC) Jobs Integrated Reporting Systems (JIRS) North American Free Trade Agreement Systems (NAFTS) for Trade and Work Opportunity Tax Credit (WOTC) Online Appllcation. The section Is responsible for all aspects of these systems and cover Department IT staff and divisions external partners and users and contracted vendors.

This position may offer the ability to work remotely within Arizona based upon the departments business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility autonomy and trust. Across our many agencies boards commissions many State employees participate in the States Remote Work Program and are able to work remotely in their homes in offices and in hoteling spaces. All work including remote work should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:

Executes functional departmental business plans and contributes to the development of functional or departmental strategies.
Plans supervises and evaluates the work of Workforce IT supervisors/managers and administrative support assigned to the section.
Assignments include developments of the new automated systems modifications and maintenance to existing systems. This includes all development and project management tasks.
Provides leadership to managers supervisors and/or professional staff.
Conducts meetings to resolve issues provide progress reports and set priorities for automation within the administration.
Reviews the progress of all operational projects and reports on the performance of multiple units to the executive team.

Knowledge of the organizations methodologies and tools.
Knowledge of the organizations policies and procedures.
Knowledge of interrelationships among various internal and external organizational functions.
Skill in customer service
Skill in interpersonal written and verbal communication
Skill in problem-solving and attention to detail
Ability to balance prioritize and organize multiple tasks.
Ability to work collaboratively in teams and across organizations.
Ability to synthesize feedback and adjust plans accordingly.

Bachelors degree plus 8 or more years of related experience plus 3 or more years of management experience (or equivalent experience).
Candidate shall have or meet the requirements to obtain prior to their first day of employment a valid Level One Arizona fingerprint clearance card that meets DES requirements for a Level One card pursuant to Arizona Revised Statute 41-1969.
Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agencys ability to reasonably accommodate any restrictions.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Travel will be required for State business. Any employee operating a motor vehicle on State business must possess and retain a current valid class-appropriate drivers license complete all required training and successfully pass all necessary drivers license record checks. The license must be current unexpired and neither revoked nor suspended. Employees who drive on State business are subject to drivers license record checks must maintain acceptable driving records and must complete all required driver training. An employee who operates a personally owned vehicle on State business shall maintain the statutorily required liability insurance (see Arizona Administrative Code A.A.C. R.11).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

Affordable medical dental life and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Sick time accrued at 3.70 hours bi-weekly
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS) the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On or shortly after your first day of work you will be provided with additional information about the available insurance plans enrollment instructions submission deadlines and effective dates.

For questions about this career opportunity please contact Myranda Carrasco at or email

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting or email Requests should be made as early as possible to allow time to arrange the accommodation.