Community & Experience Associate, Remote

Dehradun - India

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Role: Community & Experience Associate
Location: Remote/Dehradun
Reports to M S Mahala
Experience: 1-2 years
Compensation: Up to 3.6-5 LPA

About Ground Zero

Ground Zero is a next-generation talent and advisory firm dedicated to powering the social impact ecosystem. Since 2023 weve grown from a pilot into a movement- supporting 100000 active job seekers and helping 1000 nonprofits find talent across all thematic areas.

Were not a typical recruitment firm. Were a living community on WhatsApp LinkedIn Instagram and Facebook. Through weekly AMAs webinars and bi-monthly podcasts we intend to create spaces where job seekers find opportunities guidance and connections.

Were a remote-first team of 10 entering our third year. Now we need someone special to join us to drive community engagement.

What Are We Looking For

A Community & Experience Associate whos equal parts connector host problem-solver and storyteller.

You light up managing multiple groups/spaces simultaneously. You thrive in conversations. You can host a webinar edit a podcast and still engage with community members- all in one day.

You understand the social sector- not just professionally but as a calling.

What Will You Be Doing Day-to-Day

Community Management (50%)

Own community spaces across WhatsApp LinkedIn Instagram Facebook
Engage with job seekers daily- answering questions sharing opportunities creating connections
Guide candidates through the ecosystem via one-on-one conversations
Build relationships with nonprofits and facilitate introductions
Curate learning resources and job postings

Events & Content (15%)

Host 1-AMA per week with GZ team for job-seekers
Facilitate 1-webinar per week with social sector leaders
host 1 podcast every 15 days for #KnowTheSocialSector (guest coordination to editing)
Edit video/audio content for distribution

Social Media (20%)

Manage WhatsApp LinkedIn Instagram and Facebook presence
Design graphics using Canva and other softwares
Share success stories and community highlights
Drive engagement with creative campaigns
Track metrics and optimize content

The Rest (15%)

Whatever needs doing! Use to stay organized
Collaborate on new initiatives
Respond to emerging community needs

Challenges or Exciting Things Youll Encounter

The Juggling Act: Hosting an AMA while managing WhatsApp groups editing podcasts and preparing social content- all at once.

Emotional Labor: Supporting frustrated anxious job seekers while maintaining your own energy requires deep empathy and boundaries.

Always Visible: Youll be on camera regularly. If thats uncomfortable this will be a struggle.

The Volume: 100000 job seekers. 1000 nonprofits. Multiple platforms. Dozens of daily interactions.

Ambiguity: Were growing and trying to have processes but Processes arent perfect priorities shift and youll figure things out as you go.

If you need crystal-clear structure or struggle with multitasking this isnt the role.

Skills Knowledge & Attitude That Help

Must-Haves

1-2 years experience in communications community management HR or nonprofit work
Nonprofit sector knowledge- you understand the language culture and challenges
Communication superpowers- written and verbal excellence
Camera comfort- youre not shy on video
People person- you love talking to people over calls video messages
Multitasking mastery- managing multiple groups doesnt overwhelm you it excites you
Tech comfort- Canva basic video/audio editing
Self-starter- you see what needs doing and do it
Empathy- you genuinely care about helping people

Great-to-Haves

Experience hosting events webinars or podcasts
HR talent acquisition or career counseling background
Network in the nonprofit sector
Social media marketing skills

What Wont Work

Struggling with multitasking or feeling overwhelmed by multiple groups
Being camera-shy or uncomfortable on video calls
Needing hand-holding for every task
Viewing this as just a job
Lack of empathy or impatience with struggling people

What Success Looks Like

First Month:

Launch your first AMA webinar and podcast
Actively engage across all platforms

First 3 Months:

Manage all communities independently
Drive 30% increase in community engagement
Build relationships with nonprofit partners
Bring fresh ideas to life

First Big Win:

A job seeker messages you: they found their dream job through Ground Zero and your guidance made the difference

A Final Note:

This role is intense rewarding messy and meaningful. Youll connect deeply with strangers celebrate their wins and hold space for their struggles.

If you need predictable 9-to-5 tasks and rigid boundaries this isnt it.

But if you want work that matters- where every conversation could change someones career trajectory- wed love to meet you.

Lets build a community where no job seeker feels alone.

Hiring Note: Applications will be reviewed on a rolling basis. This job is first posted on Jan 29 2026 on Ground Zero

For any questions ping us on WhatsApp chat: 91-

Role: Community & Experience AssociateLocation: Remote/DehradunReports to M S MahalaExperience: 1-2 yearsCompensation: Up to 3.6-5 LPA About Ground Zero Ground Zero is a next-generation talent and advisory firm dedicated to powering the social impact ecosystem. Since 2023 weve grown from a pilot int...