Director of Admissions & Community Outreach
Share
Job Location:
Lindenhurst, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Overview
Position Summary
In this role you will be responsible for facilitating the inquiry and admission process of nursing home placement for patients/residents to this community from physicians hospitals and the general public along with networking/promoting our services to the same. The Director of Admissions & Community Outreach will maintain budgeted occupancy goals and complies with department and community policies procedures and standards. This position will perform pre-admission assessments within a variety of health care and home-based settings to facilitate sound and rapid admissions decisions for the skilled nursing community.
Essential Functions Key Duties & Responsibilities
- Build relationships with case managers discharge planners social workers key clinicians surgery schedules practice managers physicians specialists and key community influencers to grow census for skilled.
- Identify develop strengthen and maintain referral sources to facilitate and drive qualified skilled referrals.
- Develop an in-depth understanding of the campus programs and services to accurately highlight clinical capabilities with referral sources.
- Manage all inquiries and work directly with Admissions team conducting pre-admission onsite assessments.
- Conduct on-site visits preferably on the same day of inquiry or within 24 hours thereafter.
- Communicate plan of care to hospital case manager at discharge.
- Actively participate in development of marketing plans and identification of new sources for patient referrals.
- Actively participate in special events for prospects referral sources families and overall community and market awareness.
- Serve on call for admissions 24/7 and respond as appropriate.
- Submit and participate in meetings and reports as needed to keep community leaders aware of admissions and changes in the market.
- Communicate bed availability and discuss placement with hospitals and public.
- Tour prospects families caregivers and referral sources through community.
- Answer telephone inquiries from families and caregivers.
- Prepare admissions in accordance with established policy and procedures.
- Interview residents/caregivers and obtains required information and signatures.
- Attach pre-admission documentation to admission papers as appropriate.
- Maintain an accurate record of available beds.
- Collect assemble and check admission papers and forward documentation as needed.
- Obtain the residents assigned room number and record in all necessary admission papers.
- Explain the room rates billing procedures visitors/ guests privileges restrictions resident care procedures etc. to the resident and/or guardian as appropriate.
- Maintain various registries as directed including register for admission and discharge of residents.
- Maintain resident/patient and community confidentiality.
- Develop and maintain a good working rapport with inter-department personnel as well as other departments within the community.
- Participate in staff meetings; keep abreast of communications via posted memos and policies and procedures.
- Keep abreast of current Medicare/Medicaid regulations governing admission/discharge requirements of health care facilities.
- Adhere to Universal Precaution Infection Control OSHA Safety and Disaster policies and procedures.
- Keep work environment and patient areas neat and free of safety hazards.
- Understand financial position of the organization and adjust where appropriate.
- Perform other duties as assigned.
- Comply with all policies and procedures and any updates.
Position Requirements
Education: High School Diploma/GED required; Bachelors in Marketing or Business related field preferred
Licenses/Certifications: N/A
Experience: 3 years of sales and marketing experience in healthcare required; Senior Housing industry experience preferred
Skills & Abilities:
- Ability to demonstrate professionalism and provide an excellent first impression of the organization/community
Travel: Moderate amount of local travel for marketing and special events
#LivingJoyfully
Min
Max
Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
Learn more about our joyful senior living communities in Illinois, Indiana and Ohio. Contact us to learn about life at Franciscan Ministries!
