Leisure Contract Officer

LEISURE CONTRACT OFFICER

37 HOURS PER WEEK
GRADE 8 36363 - 39152

Are you organised analytical and motivated by improving services for your community Join our Leisure Healthy Lifestyles & Communities team and help ensure Wyres leisure services deliver highquality customerfocused outcomes.

Were looking for a proactive Leisure Contract Officer to manage and monitor the Wyre Leisure Contracts Performance Management Framework. Youll play a vital role in reviewing data coordinating partnership meetings assessing contract submissions and ensuring the operator meets agreed performance standards. Your ability to analyse information build strong working relationships and maintain efficient processes will help drive continuous improvement across Wyres leisure provision.

This is a fantastic opportunity for someone with experience in leisure operations contract monitoring or project management who wants to contribute to community wellbeing and service excellence.

Key Responsibilities

• Manage the Performance Management Framework for the Wyre Leisure Contract.
• Collect review and benchmark performance data and check contract compliance.
• Assess operator submissions and report on performance against agreed standards.
• Coordinate and manage partnership meetings including agendas minutes actions and forward planning.
• Review monthly quarterly and annual reports for accuracy.
• Manage the presentation and delivery of key plans such as the Annual Service Plan Marketing Plan PPM schedules and community engagement plans.
• Support facility inspections building maintenance coordination and monitoring of work schedules.
• Work with finance to monitor leisurerelated budgets utilities and invoices.
• Produce reports for senior officers Cabinet and scrutiny committees including FOI responses.
• Act as the first point of contact for complaints related to the leisure contract.

Skills and Experience

Essential:

• Experience of leisure operations and community leisure services.
• Strong contract monitoring data analysis and reporting skills.
• Excellent communication skills and ability to build effective relationships.
• Strong organisational skills with attention to detail.
• Effective IT skills particularly within leisure or activitybased systems.
• Ability to prioritise workload and work independently.
• Experience of complaint handling and customerfacing services.

Desirable:

• Degree in leisure management sport health or wellbeing disciplines.
• Project management qualification.
• Experience of building management and works inspections.
• Leisure operator qualifications.
• Experience delivering participation or wellbeingfocused projects.

Whats in it for you

• Flexitime and opportunity for partweek remote working (subject to agreement).
• Generous annual leave entitlement starting at 24 days (pro rata) rising with service.
• A range of development opportunities aligned to your career goals.
• Employee wellbeing support.
• Free onsite parking.
• Local Government Pension Scheme with generous employer contributions.
• The chance to make a real difference to leisure services across the borough.

To apply online and for more information about this vacancy please visit our website

Closing date: 22 February 2026