Customer Success to Life Inside London
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
So heres the deal: our SaaS video platform Life Inside is growing fast! Were a small team with global customers and now were looking for our next key player someone who enjoys taking responsibility trying new things and making things happen. Life Inside is a video platform that companies use to collect and distribute videos across their digital channels. Kind of like a social media platform but entirely owned by the company used for sales marketing or communication with target audiences! Did we catch your attention Keep scrolling!
What you get
At Life Inside you wont get a narrow job description youll get a place where you can truly make an impact.
A team full of driven curious and solution-oriented colleagues with their sights set on growth. Say hi to Poyan Emil Niklas x2 Freddie and Charles.
A fast-paced environment where youll help shape everything from customer experience to business development and product.
An owner-led company with stable finances where ideas become reality.
The freedom to experiment question improve and actually make a difference.
Your role
Take a central role in our company and jump in where needed: were talking onboarding new customers support marketing product sales and GDPR youre everywhere (except coding).
AI- tools is a natural part of your role used to increase efficiency and enhance the quality of your work.
Ensure our customers have an amazing experience: from first contact to loyal ambassador.
Contribute to and execute marketing initiatives particularly via HubSpot.
Handle new customer meetings and drive the dialogue from start to finish.
Test new product features gather customer insights and relay them to our dev team.
Be involved in GDPR agreements and other compliance matters.
Who you are
Youre a problem-solver give you a problem and youll deliver not just a solution but three improvement suggestions no ones thought of. You have an entrepreneurial mindset and a strong sense of business and customer focus. Youre a get-it-done kind of person who doesnt wait for instructions and knows what drives value. Collaboration comes naturally to you and youre not afraid to challenge or be challenged. Most importantly: you dont shy away from variety you dive right into it.
Our wishes for you
Minimum two years experience in a Customer Success role
Academic education in a relevant field
Strong working knowledge of HubSpot
Experience from a startup or fast-growing company is a plus
You communicate fluently in English spoken and written
START: According to agreement
LOCATION: London
CONTRACT: Full-time
SALARY:
CONTACT: Head of Recruitment Delivery Ellinor Hellberg (for questions regarding the position not applications)
LAST APPLICATION DATE: Applications are reviewed on an ongoing basis
Ready to take the next step and accelerate your career Apply now we look forward to making this journey with you!
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Key Skills
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