Command Center Lead
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Job Location:
Louisville, KY - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
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Roles & Responsibilities
Monitoring & Surveillance: Continuously watch video feeds alarm systems (fire access
control) IT networks and other operational metrics.
Incident Response: Promptly react to alerts assess situations and initiate emergency protocols
dispatching on-site staff or contacting first responders.
Communication: Serve as the liaison relaying critical information between internal teams
management clients and external agencies like police or fire departments.
Documentation & Reporting: Maintain detailed logs write incident reports and compile activity
reports for management. Coordination: Direct emergency responses manage resource allocation and coordinate activities for large events or disasters. System Management: Troubleshoot software/hardware manage access controls and ensure system performance. Customer Service: Provide support and assistance to customers or facility occupants especially during issues.
Generic Managerial Skills If any
Lead
Key Words to search in Resume
Command Center Lead
Pre-Screening Questionnaire
Walk me through your playbook for a critical incident (e.g. system outage fulfillment failure).
Describe a time you made a crucial decision under pressure with incomplete data.
How do you handle multiple problems simultaneously ensuring attention to detail
How have you improved control room efficiency or documented daily operations in the past
What KPIs would you monitor in your first 90 days as a Lead
How do you ensure effective communication between operations and other departments
Location: LOUISVILLE
Duration: 6 months
US CITIZENS ONLY
Duration: 6 months
US CITIZENS ONLY
Command Center Lead
Roles & Responsibilities
Monitoring & Surveillance: Continuously watch video feeds alarm systems (fire access
control) IT networks and other operational metrics.
Incident Response: Promptly react to alerts assess situations and initiate emergency protocols
dispatching on-site staff or contacting first responders.
Communication: Serve as the liaison relaying critical information between internal teams
management clients and external agencies like police or fire departments.
Documentation & Reporting: Maintain detailed logs write incident reports and compile activity
reports for management. Coordination: Direct emergency responses manage resource allocation and coordinate activities for large events or disasters. System Management: Troubleshoot software/hardware manage access controls and ensure system performance. Customer Service: Provide support and assistance to customers or facility occupants especially during issues.
Generic Managerial Skills If any
Lead
Key Words to search in Resume
Command Center Lead
Pre-Screening Questionnaire
Walk me through your playbook for a critical incident (e.g. system outage fulfillment failure).
Describe a time you made a crucial decision under pressure with incomplete data.
How do you handle multiple problems simultaneously ensuring attention to detail
How have you improved control room efficiency or documented daily operations in the past
What KPIs would you monitor in your first 90 days as a Lead
How do you ensure effective communication between operations and other departments
Key Skills
- Administrative Skills
- Facilities Management
- Biotechnology
- Creative Production
- Design And Estimation
- Architecture
