UX Designer

Minneapolis, MN - USA

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Client: State of MN

Event Number: MNSITE-3656

Event Title: Met Council UX Designer 25P350

Job location: 560 North 6th Avenue Minneapolis MN

Anticipated Project Start Date: March 15 2026

Anticipated End Date: September 15 2026

The Met Council retains the option to extend the work order in increments determined by the Met Council.

Hybrid: The work is expected to be done with a hybrid of on-site and remote work. Resource will be required to work at a Met Council office at least two days per week with the possibility of more as business conditions dictate. Council offices are located at 560 North 6th Avenue Minneapolis MN.

Mode of Interview: In-person interview at 560 North 6th Avenue Minneapolis MN

The Met Council will conduct interviews. The Met Council reserves the right to remove a resource from consideration if the resource is unavailable for interview as requested by the Met Council. Interviews will be conducted in-person at Metroplolitan Council Offices located at 560 North 6th Avenue Minneapolis MN.

Description of Project

The Metropolitan Council (Met Council) is seeking one full-time UX Designer resource who will be part of the Fare Collection System Upgrade project which is a large-scale high-profile initiative supporting Metro Transits core business operations. The resource will be involved in designing public-facing websites and robust back-office functionalities within tight timelines in an Agile manner collaborating with the Product engineering team.

Sample Tasks

Lead user research activities including interviews and usability testing to gather insights and inform design direction for an IT team.
Design intuitive and accessible interfaces and workflows across digital platforms ensuring consistency with design standards and project requirements.
Develop wireframes high-fidelity mockups and interactive prototypes to communicate design concepts and interaction flows effectively.
Collaborate closely with product owners developers and other stakeholders using Agile methodologies to iteratively refine designs and incorporate feedback.
Ensure all deliverables comply with brand standards accessibility guidelines and universal design principles to provide an inclusive user experience.
Present design concepts clearly to stakeholders and supply comprehensive documentation for smooth project handoffs and implementation/continuous improvement by development teams.
Conduct 8 10 user interviews and 2 3 usability testing sessions per 2-week sprint to identify pain points and validate design assumptions.
Design 20 key interface screens and workflows for a core application module adhering to WCAG 2.1 AA accessibility standards.
Produce low-fidelity wireframes high-fidelity mockups and interactive prototypes (Mac laptop familiarity needed) for stakeholder review within 2-week iterations.
Participate in daily stand-ups and sprint reviews with product owners and developers to incorporate feedback and refine design artifacts.
Audit and update existing screens for brand consistency and inclusive design principles providing rationale documentation.
Present bi-weekly design reviews to 10 stakeholders and hand off finalized prototypes with annotated specs for development implementation
Knowledge transfer

Sample Deliverables

User Research Reports: Comprehensive summaries of findings from interviews surveys and usability testing sessions (delivered bi-weekly or per sprint).
Wireframes and Mockups: Low- and high-fidelity designs for key interfaces and workflows (delivered iteratively within 2-week sprints).
Interactive Prototypes: Clickable prototypes built in standard tools including interaction flows and annotations (delivered at sprint end).
Design Documentation: Style guides component libraries and handoff specs ensuring accessibility (WCAG 2.1 AA) and brand compliance (delivered per project milestone).
Stakeholder Presentation Materials: Slide decks and demo sessions for design reviews (bi-weekly).
Weekly Status Reports: Progress updates on tasks risks and next steps (submitted every 2 weeks).

Minimum Qualifications

Five (5) years experience in User Experience (UX) designs of web-based applications
Four (4) years experience designing compliant webpages per accessibility standards WCAG 2.1 Level AA or higher
Five (5) years experience creating wireframes protypes and mockups
Three (3) years experience in information architecture and design
Two (2) years experience in user experience design in an agile development environment

Desired Skills

Bachelors degree in UX Design Human Computer Interaction or Graphic Design
Demonstrated experience applying accessibility and inclusive design best practices
User research and persona development experience
Usability testing and analysis experience
Data analysis and use of metrics experience
Responsive and adaptive design experience
Visual and UI design experience
Design principles and aesthetics experience
Universal design principles experience
Demonstrated experience managing projects including demonstration of time management and organization skills
Experience with mobile app UI/UX for ticketing or payment systems
Familiarity with transit fare structures ticket vending machines and validation devices
Basic understanding of front-end technologies (HTML CSS JavaScript Blazor) to facilitate development collaboration
Exposure to data-driven design using analytics related to transit user behavior
Adaptability and willingness to learn new technology & tools
Empathy for users and user-centric thinking
Critical thinking and creative problem solving
UX certifications or training in accessibility standards and Agile methodologies
Experience working in Figma

Minimum Qualification	Provide Dates (MM/YYYY) and Company Name where the resource has demonstrated the qualification. Yes/no is not sufficient. Resource submissions that do not clearly demonstrate that these minimum qualifications are met will not be considered under this event.
Five (5) years experience in User Experience (UX) designs of web-based applications
Four (4) years experience designing compliant webpages per accessibility standards WCAG 2.1 Level AA or higher
Five (5) years experience creating wireframes protypes and mockups
Three (3) years experience in information architecture and design
Two (2) years experience in user experience design in an agile development environment

Client: State of MN Event Number: MNSITE-3656 Event Title: Met Council UX Designer 25P350 Job location: 560 North 6th Avenue Minneapolis MN Anticipated Project Start Date: March 15 2026 Anticipated End Date: September 15 2026 The Met Council retains the option to extend the work order in increments ...