MW Partners is currently seeking a Provisioning Analyst to work for our client who is a global leader in multimedia and creativity software products.
Responsibilities and duties:
- Creates new accounts for Digital Marketing Document Cloud and Creative Cloud customers links solution account to cloud organizations enables features and user access adds/removes product context performing product context upgrades/renewals suspensions and account termination;
- Reviews contracts to ensure fulfillment requests are accurate supportable and viable for provisioning;
- Develops and implements provisioning guidelines improved work instructions to ensure that designated requests are fulfilled properly;
- Builds and sustains positive relationships liaises with a range of stakeholders both externally and internally within the Product Delivery Operations Group Sales Customer Care Engineering Order Management Marketing team;
- Monitors daily requests and prioritizes tasks keeps self and others well informed on issues that may affect the work progress;
- Manages the coordination of multiple requests; analyzes and interprets data to inform decision makers; selects the best option from a range of potential solutions for key problems;
- Completes requests in Service Level Agreement tracks and fulfils backlog offers guidance to requestors;
- Draws information from diverse sources and uses experience to analyze the information works within the guidelines to perform proper provisioning;
- Manages and maintains SharePoint accurate databases and internal dashboards;
- Ensures Transfer billing; performs billing ID remaps based on request tracks billing changes uploads and remaps new IDs;
- Maintains a close relationship with the Program Management Team in order to support daily provisioning and deal with out of the normal process requests exceptions;
- Operates in a professional manner when representing the organization both internally and externally.
Requirements:
- Bachelors Degree
- Candidate must be able to multitask have strong verbal and written communication skills be professional and have a positive attitude.
- Must be detail oriented and well organized with the ability to work under pressure.
- Need to possess strong problem solving skills and flexibility.
- Need to have an even temperament with excellent work ethic and commitment.
For a confidential discussion or to find out more contact Snehita on or apply now.
MW Partners is currently seeking a Provisioning Analyst to work for our client who is a global leader in multimedia and creativity software products. Responsibilities and duties: Creates new accounts for Digital Marketing Document Cloud and Creative Cloud customers links solution account to cloud o...
MW Partners is currently seeking a Provisioning Analyst to work for our client who is a global leader in multimedia and creativity software products.
Responsibilities and duties:
- Creates new accounts for Digital Marketing Document Cloud and Creative Cloud customers links solution account to cloud organizations enables features and user access adds/removes product context performing product context upgrades/renewals suspensions and account termination;
- Reviews contracts to ensure fulfillment requests are accurate supportable and viable for provisioning;
- Develops and implements provisioning guidelines improved work instructions to ensure that designated requests are fulfilled properly;
- Builds and sustains positive relationships liaises with a range of stakeholders both externally and internally within the Product Delivery Operations Group Sales Customer Care Engineering Order Management Marketing team;
- Monitors daily requests and prioritizes tasks keeps self and others well informed on issues that may affect the work progress;
- Manages the coordination of multiple requests; analyzes and interprets data to inform decision makers; selects the best option from a range of potential solutions for key problems;
- Completes requests in Service Level Agreement tracks and fulfils backlog offers guidance to requestors;
- Draws information from diverse sources and uses experience to analyze the information works within the guidelines to perform proper provisioning;
- Manages and maintains SharePoint accurate databases and internal dashboards;
- Ensures Transfer billing; performs billing ID remaps based on request tracks billing changes uploads and remaps new IDs;
- Maintains a close relationship with the Program Management Team in order to support daily provisioning and deal with out of the normal process requests exceptions;
- Operates in a professional manner when representing the organization both internally and externally.
Requirements:
- Bachelors Degree
- Candidate must be able to multitask have strong verbal and written communication skills be professional and have a positive attitude.
- Must be detail oriented and well organized with the ability to work under pressure.
- Need to possess strong problem solving skills and flexibility.
- Need to have an even temperament with excellent work ethic and commitment.
For a confidential discussion or to find out more contact Snehita on or apply now.
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