Program Manager

Austin, TX - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Program Manager

Location: Austin TX 78751

Work Arrangements: Onsite

Interview: In Person Only

Years of exp: Ideally 13 plus years but the client will be okay with 10 too if we found a perfect fit.

Job Description:

Role Overview

We are seeking a Program Manager to work directly with the Chief Operating Officer (COO) to lead modernization efforts across the Procurement and Contracting Services (PCS) and System Support Services (SSS) divisions. This role is critical to driving process improvements implementing automation and leveraging AI tools to streamline complex workflows.

The Program Manager will serve as a bridge between teams ensuring collaboration alignment and consistent execution of project plans. Success in this role requires strong leadership consensus-building skills and the ability to create a nudge environment-encouraging teams to adopt new practices and maintain momentum toward shared goals.

Responsibilities

Lead Modernization Initiatives
- Design and implement projects that simplify and automate complex tasks in PCS and SSS.
- Integrate AI and automation tools to improve efficiency and accuracy.
Drive Collaboration and Consensus
- Facilitate cross-division communication and decision-making.
- Build trust and alignment among stakeholders to ensure smooth implementation.
Create a Nudge Environment
- o Use behavioral strategies to encourage adoption of new processes.
- o Promote continuous improvement and accountability across teams.
Ensure Consistent Project Planning
- o Develop clear actionable project plans with measurable milestones.
- o Monitor progress and adjust strategies to meet deadlines and quality standards.
Measure Success and Quality
- o Track key metrics such as stakeholder satisfaction cycle time reduction and compliance.
- o Report outcomes to leadership and recommend improvements.
Proven experience managing complex projects in large organizations.
Strong skills in consensus building stakeholder engagement and change management.
Familiarity with AI automation tools and process improvement methodologies (e.g. Lean Six Sigma).
Excellent communication and facilitation skills.
Ability to work across multiple divisions and manage competing priorities.

Critical Job Functions for the Program Manager (COO Support)

Cross-Divisional Project Leadership:

Lead planning execution and delivery of AI and automation projects that span multiple business units ensuring alignment with strategic objectives and operational needs across both System Support Services and Procurement and Contracting divisions.

Standardization & Process Improvement:

Establish and promote consistent project management practices for all project managers reporting to the COO including standardized charters schedules risk logs and reporting templates.
Conduct process analyses to identify and implement automation and efficiency improvements driving a quality and process-driven approach.

Stakeholder Collaboration & Communication

Facilitate communication and collaboration among IT operations strategy and other stakeholders to ensure project objectives are understood and met.
Develop adoption strategies for new AI and automation tools ensuring buy-in and effective implementation across impacted areas.

Compliance & Governance

Ensure project compliance with data governance security and ethical AI standards maintaining organizational integrity and regulatory adherence.

Reporting & Accountability

Prepare and deliver progress reports to the Senior Advisor and COO providing transparent updates on project status risks and outcomes.
Maintain accountability for project results ensuring objectives are delivered on time and with a well-thought-out approach.

Team Leadership & Mentorship

Oversee and mentor interns and early-career professionals fostering technical and professional growth within the project team.

Experience	Required/Preferred	Years	Candidates Experience
At least eight (8) years information technology (IT) program management experience. Experience should also include: Excellent communication skills both verbal and written. Experience in developing clear concise project documentation.	Required	8
Successful management of complex projects with a multi-year budget of $10 million or more.	Required	8
Experience with Microsoft Project Office and Visio.	Required	8
Experience with managing multiple competing priorities conflict management and facilitation.	Required	8
Experience with AI automation tools and process improvement methodologies (e.g. Lean Six Sigma).	Required	8
Strong command of PMO standards stage-gate reviews and executive reporting.	Required	8
Ability to translate organizational strategy into actionable program plans	Required	8
Skilled in presenting complex technical concepts in business-focused language.	Required	8
Proven ability to communicate with senior leaders and executives	Preferred	5
Strong negotiation and influence skills across IT business and external partners.	Preferred	5
Comfortable operating in ambiguous or fast-changing environments.	Preferred	5
Strong data-driven reporting and KPI development.	Preferred	5
Experience creating dashboards for executive consumption and with dashboard tools such as PowerBI or Tableau.	Preferred	5
Experience supporting C-suite or executive sponsors.	Preferred	5

Donato Technologies Inc. is a trusted IT staffing consulting and software development partner headquartered in Dallas Texas. We support clients across industries by understanding their unique business needs and delivering tailored technology and workforce solutions. Our focus is on connecting the right talent with the right opportunity-ensuring clients receive dependable skilled professionals and candidates receive meaningful career growth and support. We work closely with small to mid-sized organizations to provide flexible high-quality services that drive performance innovation and long-term success.

Job Title: Program Manager Location: Austin TX 78751 Work Arrangements: Onsite Interview: In Person Only Years of exp: Ideally 13 plus years but the client will be okay with 10 too if we found a perfect fit. Job Description: Role Overview We are seeking a Program Manager to work directly with...