UIUX Designer

Position: UX Designer

Duration: 7 months

Location: Saint Paul MN (Hybrid)
Work Mode: The work is expected to be done with a hybrid of on-site and remote work. Resource will be required to work at a Met Council office at least two days per week with the possibility of more as business conditions dictate.

Interview Mode: In-Person

Description of Project

The Metropolitan Council (Met Council) is seeking one full-time UX Designer resource who will be part of the Fare Collection System Upgrade project which is a large-scale high-profile initiative supporting Metro Transits core business operations. The resource will be involved in designing public-facing websites and robust back-office functionalities within tight timelines in an Agile manner collaborating with the Product engineering team.

Project Schedule

• Anticipated Project Start Date: March 15 2026
• Anticipated End Date: September 15 2026

Minimum Qualifications

• Five (5) years experience in User Experience (UX) designs of web-based applications
• Four (4) years experience designing compliant webpages per accessibility standards WCAG 2.1 Level AA or higher
• Five (5) years experience creating wireframes protypes and mockups
• Three (3) years experience in information architecture and design
• Two (2) years experience in user experience design in an agile development environment

Desired Skills

• Bachelors degree in UX Design Human Computer Interaction or Graphic Design
• Demonstrated experience applying accessibility and inclusive design best practices
• User research and persona development experience
• Usability testing and analysis experience
• Data analysis and use of metrics experience
• Responsive and adaptive design experience
• Visual and UI design experience
• Design principles and aesthetics experience
• Universal design principles experience
• Demonstrated experience managing projects including demonstration of time management and organization skills
• Experience with mobile app UI/UX for ticketing or payment systems
• Familiarity with transit fare structures ticket vending machines and validation devices
• Basic understanding of front-end technologies (HTML CSS JavaScript Blazor) to facilitate development collaboration
• Exposure to data-driven design using analytics related to transit user behavior
• Adaptability and willingness to learn new technology & tools
• Empathy for users and user-centric thinking
• Critical thinking and creative problem solving
• UX certifications or training in accessibility standards and Agile methodologies
• Experience working in Figma

Sample Tasks

• Lead user research activities including interviews and usability testing to gather insights and inform design direction for an IT team.
• Design intuitive and accessible interfaces and workflows across digital platforms ensuring consistency with design standards and project requirements.
• Develop wireframes high-fidelity mockups and interactive prototypes to communicate design concepts and interaction flows effectively.
• Collaborate closely with product owners developers and other stakeholders using Agile methodologies to iteratively refine designs and incorporate feedback.
• Ensure all deliverables comply with brand standards accessibility guidelines and universal design principles to provide an inclusive user experience.
• Present design concepts clearly to stakeholders and supply comprehensive documentation for smooth project handoffs and implementation/continuous improvement by development teams.
• Conduct 8 10 user interviews and 2 3 usability testing sessions per 2-week sprint to identify pain points and validate design assumptions.
• Design 20 key interface screens and workflows for a core application module adhering to WCAG 2.1 AA accessibility standards.
• Produce low-fidelity wireframes high-fidelity mockups and interactive prototypes (Mac laptop familiarity needed) for stakeholder review within 2-week iterations.
• Participate in daily stand-ups and sprint reviews with product owners and developers to incorporate feedback and refine design artifacts.
• Audit and update existing screens for brand consistency and inclusive design principles providing rationale documentation.
• Present bi-weekly design reviews to 10 stakeholders and hand off finalized prototypes with annotated specs for development implementation
• Knowledge transfer

Sample Deliverables

• User Research Reports: Comprehensive summaries of findings from interviews surveys and usability testing sessions (delivered bi-weekly or per sprint).
• Wireframes and Mockups: Low- and high-fidelity designs for key interfaces and workflows (delivered iteratively within 2-week sprints).
• Interactive Prototypes: Clickable prototypes built in standard tools including interaction flows and annotations (delivered at sprint end).
• Design Documentation: Style guides component libraries and handoff specs ensuring accessibility (WCAG 2.1 AA) and brand compliance (delivered per project milestone).
• Stakeholder Presentation Materials: Slide decks and demo sessions for design reviews (bi-weekly).
• Weekly Status Reports: Progress updates on tasks risks and next steps (submitted every 2 weeks).