Title: RM - Network & Svcs Operations Representative Location: Maryland US (Onsite) Start Date: 02/16/2026 Duration: 5 Months (End Date: 07/24/2026) Work Hours: 40.00 Hrs/Wk
Role Summary This position oversees global hotel network environments to ensure reliable secure and high-performing services. The role involves leading daily operations configuration governance and hardware/software lifecycle management. You will serve as the primary point of contact for hotel and corporate stakeholders ensuring seamless network service delivery and transparency.
Responsibilities
- Manage day-to-day global network operations ensuring high availability and adherence to SOPs.
- Lead incident and problem management activities driving root cause elimination.
- Oversee configuration management network policy compliance and ITIL-aligned change processes.
- Manage the lifecycle of network hardware/software including patches upgrades and vendor escalations.
- Serve as a primary interface for hotel leadership and IT stakeholders to manage service expectations.
- Support new hotel openings and network expansions including WAN and wireless deployments.
Required Skills
- 12 years in network operations/engineering within global or distributed environments.
- 10 years of experience in Network Routing Switching Wireless LAN and Enterprise Network operations.
- Active Certifications: CCNA and CCNP (Routing and Switching) are mandatory.
- Expertise in ITIL processes and configuration/change governance.
- Strong knowledge of WAN and enterprise monitoring.
Nice-to-Have Skills
- Detailed Service Management skills to manage client delivery expectations.
Candidate Traits
- Excellent communication and client relationship management skills for high-level stakeholder interaction.
Required Skills :
Basic Qualification :
Additional Skills :
Background Check : No
Drug Screen : No
Title: RM - Network & Svcs Operations Representative Location: Maryland US (Onsite) Start Date: 02/16/2026 Duration: 5 Months (End Date: 07/24/2026) Work Hours: 40.00 Hrs/WkRole Summary This position oversees global hotel network environments to ensure reliable secure and high-performing services. T...
Title: RM - Network & Svcs Operations Representative Location: Maryland US (Onsite) Start Date: 02/16/2026 Duration: 5 Months (End Date: 07/24/2026) Work Hours: 40.00 Hrs/Wk
Role Summary This position oversees global hotel network environments to ensure reliable secure and high-performing services. The role involves leading daily operations configuration governance and hardware/software lifecycle management. You will serve as the primary point of contact for hotel and corporate stakeholders ensuring seamless network service delivery and transparency.
Responsibilities
- Manage day-to-day global network operations ensuring high availability and adherence to SOPs.
- Lead incident and problem management activities driving root cause elimination.
- Oversee configuration management network policy compliance and ITIL-aligned change processes.
- Manage the lifecycle of network hardware/software including patches upgrades and vendor escalations.
- Serve as a primary interface for hotel leadership and IT stakeholders to manage service expectations.
- Support new hotel openings and network expansions including WAN and wireless deployments.
Required Skills
- 12 years in network operations/engineering within global or distributed environments.
- 10 years of experience in Network Routing Switching Wireless LAN and Enterprise Network operations.
- Active Certifications: CCNA and CCNP (Routing and Switching) are mandatory.
- Expertise in ITIL processes and configuration/change governance.
- Strong knowledge of WAN and enterprise monitoring.
Nice-to-Have Skills
- Detailed Service Management skills to manage client delivery expectations.
Candidate Traits
- Excellent communication and client relationship management skills for high-level stakeholder interaction.
Required Skills :
Basic Qualification :
Additional Skills :
Background Check : No
Drug Screen : No
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