Experience and Skill Set Requirements
| Public Sector Experience | 2 years working in Public Sector in Health Care Knowledge of personal health information protection legislative requirements and how they apply to developing and maintaining healthcare systems containing personal health information (PHI) | 5 points |
| Management and Communication Skills | Proven track record for building strong working relationships Strong interpersonal and verbal and written communication skills Excellent customer service skills including tact and diplomacy to ensure client needs are managed effectively Excellent analytical problem-solving and decision-making skills Ability to apply strong listening skills to facilitate issue resolution A motivated flexible creative team player with perseverance excellent multi-tasking abilities and a proven track record for meeting strict deadlines | 40 points |
| Technical Skills | Experience with Microsoft Dynamics GP BSSI HFM and Logibec Quadrant Workforce Solutions Experience with the following technologies: o MS Projects o MS Teams o MS Power Point o MS Excel o MS Visio o AODA compliance o OTR Knowledge of ITIL and service management industry best practices including execution of change management and incident management processes Experience with coordinating Service Desk operational activities and technical projects that involve Personal Information Protection and Electronic Documents Act (PIPEDA) | 30 points |
| General Skills and Experience | Demonstrated knowledge of IT project management standards tools techniques and methodologies including the Project Management Institute (PMI) Project Management Body of Knowledge (PMBoK) Experience managing change including documenting change requests change implementation plans SDLC resource schedules and back-out plans for IT infrastructure projects Experience tracking and reporting on status for multiple stakeholder groups including clients | 25 points |
MUST HAVES:
- Experience with Microsoft Dynamics GP BSSI HFM and Logibec Quadrant Workforce Solutions
- Experience with coordinating Service Desk operational activities and technical projects that involve Personal Information Protection and Electronic Documents Act (PIPEDA)
Experience and Skill Set Requirements Public Sector Experience 2 years working in Public Sector in Health Care Knowledge of personal health information protection legislative requirements and how they apply to developing and maintaining healthcare systems containing personal health infor...
Experience and Skill Set Requirements
| Public Sector Experience | 2 years working in Public Sector in Health Care Knowledge of personal health information protection legislative requirements and how they apply to developing and maintaining healthcare systems containing personal health information (PHI) | 5 points |
| Management and Communication Skills | Proven track record for building strong working relationships Strong interpersonal and verbal and written communication skills Excellent customer service skills including tact and diplomacy to ensure client needs are managed effectively Excellent analytical problem-solving and decision-making skills Ability to apply strong listening skills to facilitate issue resolution A motivated flexible creative team player with perseverance excellent multi-tasking abilities and a proven track record for meeting strict deadlines | 40 points |
| Technical Skills | Experience with Microsoft Dynamics GP BSSI HFM and Logibec Quadrant Workforce Solutions Experience with the following technologies: o MS Projects o MS Teams o MS Power Point o MS Excel o MS Visio o AODA compliance o OTR Knowledge of ITIL and service management industry best practices including execution of change management and incident management processes Experience with coordinating Service Desk operational activities and technical projects that involve Personal Information Protection and Electronic Documents Act (PIPEDA) | 30 points |
| General Skills and Experience | Demonstrated knowledge of IT project management standards tools techniques and methodologies including the Project Management Institute (PMI) Project Management Body of Knowledge (PMBoK) Experience managing change including documenting change requests change implementation plans SDLC resource schedules and back-out plans for IT infrastructure projects Experience tracking and reporting on status for multiple stakeholder groups including clients | 25 points |
MUST HAVES:
- Experience with Microsoft Dynamics GP BSSI HFM and Logibec Quadrant Workforce Solutions
- Experience with coordinating Service Desk operational activities and technical projects that involve Personal Information Protection and Electronic Documents Act (PIPEDA)
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