Business Process Strategist

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profile Job Location:

Saint Paul, MN - USA

profile Monthly Salary: Not Disclosed
Posted on: 19 hours ago
Vacancies: 1 Vacancy

Job Summary

About this Position:

Job Title: Business Process Strategist

Expected tasks and responsibilities:

  • Evaluate existing business processes to identify inefficiencies bottlenecks and gaps.

  • Gather and analyze data on process performance costs and customer satisfaction.

  • Benchmark current processes against industry standards and best practices.

  • Develop and redesign processes to improve efficiency quality and scalability.

  • Map workflows and process diagrams (using tools like Visio Lucidchart or BPMN software).

  • Standardize processes across departments where possible.

  • Work with department heads team leads and subject matter experts to understand operational needs.

  • Facilitate workshops and brainstorming sessions to identify improvement opportunities.

  • Translate complex process requirements into clear action plans for technical and operational teams.

  • Develop change management strategies to ensure smooth adoption of new processes.

  • Create training materials and conduct sessions for employees.

  • Communicate benefits and impacts of process changes to stakeholders.

  • Collaborate with IT to ensure process changes are supported by technology solutions.

  • Evaluate new tools and platforms to improve process efficiency.

  • Define KPIs and metrics to measure process performance over time.

Experience and Qualifications

  • 5 8 years in business process analysis workflow design or operational improvement roles.

  • Proven experience aligning process initiatives with organizational strategy and business goals.

  • Experience working across multiple departments mediating competing priorities and building consensus.

  • Background in leading process change initiatives including stakeholder management and adoption strategies.

  • Familiarity with public sector regulatory requirements customer expectations and benchmarks.

  • Exposure to process automation ERP systems CRM platforms and analytics tools.

About this Position: Job Title: Business Process Strategist Expected tasks and responsibilities: Evaluate existing business processes to identify inefficiencies bottlenecks and gaps. Gather and analyze data on process performance costs and customer satisfaction. Benchmark current processes aga...
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