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Job Location:
Eastlake, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Customer Support & Inside Sales Specialist
Eastlake OH Full-Time On-Site $65000/year
Are you an experienced customer service professional with a knack for sales and order management Join a precision manufacturing team in Eastlake and play a key role in supporting our customers while helping our operations run smoothly. This is an on-site full-time position Monday through Friday 8:00 AM 5:00 PM.
Role Overview:
As a Customer Support & Inside Sales Specialist youll act as a bridge between our customers and internal teams managing orders addressing inquiries and ensuring timely delivery. Youll work closely with Sales Purchasing Manufacturing Quality and Engineering to keep our operations aligned with customer expectations.
What Youll Be Doing:
Process and manage customer orders accurately in our ERP system
Coordinate shipments packing lists and shipping documentation
Communicate proactively with customers to address questions and updates
Support Purchasing and Sales teams to meet delivery and service goals
Assist with quotes reporting and customer portal management
Collaborate across departments to maintain high standards of service
What Success Looks Like:
Orders and shipments are accurate and timely
Customers are satisfied and well-informed
Sales and delivery commitments are consistently met
Strong attention to detail and responsiveness in daily tasks
Who Were Looking For:
Minimum of 5 years experience in inside sales customer service or administrative support within a manufacturing environment
Proficient in ERP systems (E2 experience preferred)
Experience with ISO 9001 or AS9100 standards is a plus
Excellent communication organization and multitasking abilities
Customer-focused mindset with the ability to prioritize tasks effectively
Why Youll Love This Role:
Be part of a stable growing precision manufacturing company
Competitive salary of $65000 plus benefits
Collaborative and team-oriented environment
Direct impact on customer experience and operational success
Benefits Include:
401(k) with matching
Health dental and vision coverage
Paid time off
Bring your experience and dedication to a company where your work directly contributes to customer satisfaction and operational excellence.
Key Skills
- Instrument
- Business Consultancy
- Cosmetology
- Elevator Maintenance
- AC Maintenance
- Marine Services
