Technical Account Manager

Playtech

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profile Job Location:

São Paulo - Brazil

profile Monthly Salary: Not Disclosed
Posted on: 2 hours ago
Vacancies: 1 Vacancy

Job Summary

Your influential mission. You will... 

  • Maintain full awareness and visibility of licensee technical support and operational activities throughout the service lifecycle 
  • Ensurecorrect prioritization overseeing the handling and efficient resolution of all licensee issues 
  • Act as the main focal point between the licensee organization and Playtechs internal divisions in all technical aspects of service delivery 
  • Align Playtech operational procedures with their counterparts in the licensee organization identifying support optimization opportunities and leading service improvement programs 
  • Gain a complete understanding and maintain an up-to-date overview of licensee services logical setup of solutions and 3rd party integrations 
  • Act as a licensee knowledge centre within Playtech 

Qualifications :

Components for success. You... 

  • Are an excellent communicator with proficiency in spoken and written English
  • Have experience in IT field in support and/or account management role.
  • Client-facing skills
  • Possess strong problem-solving skills with the ability to maintain progress in stressful work situations 
  • Excel at juggling multiple demands and prioritizing work according to defined goals 
  • Are well organized and self-managed and strive continuously to improve your work efficiency 
  • Have knowledge and experience with modern IT solutions and IT Services Management (ITIL Lean IT              DevOps). 
  • Able to act in change and quickly react to unexpected situations.

Additional Information :

Thrive in a culture that values...

  • A supportive and collaborative team environment.
  • Opportunities for professional growth and development.
  • A commitment to innovation and excellence.
  • A diverse and inclusive workplace where everyone is welcome.
  • Comprehensive benefits and competitive compensation.

HOW TO APPLY

Please upload your up to date resume in English and add a brief motivation letter covering your goals and your current experience. You can write it in the comment section at the end of the application page (under your message to the hiring manager).


Remote Work :

No


Employment Type :

Full-time

Your influential mission. You will... Maintain full awareness and visibility of licensee technical support and operational activities throughout the service lifecycle Ensurecorrect prioritization overseeing the handling and efficient resolution of all licensee issues Act as the main focal point betw...
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Key Skills

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About Company

Playtech Lima es parte Playtech, el proveedor de software de juegos en línea más grande del mundo que cotiza en el mercado principal de la Bolsa de Valores de Londres. Playtech ofrece soluciones de vanguardia con valor agregado a los operadores de juegos líderes de la industria.  Pued ... View more

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