ConciergeFront Desk

We are seeking a professional and friendly Concierge/Front Desk professional to join our team in Beverly United States. As the first point of contact for our guests and residents you will play a crucial role in creating a welcoming atmosphere and ensuring a positive experience for all who enter our community.

Salary Range: $20 to $22

• Greet and assist guests residents and visitors with a warm and professional demeanor
• Answer and screen incoming calls providing information and directing inquiries as needed
• Monitor security systems including alarms and resident emergency call systems
• Process incoming and outgoing mail for the community
• Maintain and update emergency contact information and resident face sheets
• Provide administrative support to various departments including the Business Operations Director
• Order and manage office supplies to ensure smooth operations
• Participate in all scheduled in-service training sessions
• Comply with all federal state and local regulations as well as community policies and procedures
• Assist with marketing efforts by providing community information to potential residents and their families
• Perform other duties as assigned to support the overall success of the community

Qualifications :

• High school diploma preferred
• Strong interpersonal and communication skills with the ability to interact professionally with diverse groups of people
• Experience working with the senior population is highly valued
• Proficiency in Microsoft Office suite (Windows Outlook Excel) and ability to learn new software applications quickly
• Excellent customer service orientation with a friendly and approachable demeanor
• Detail-oriented with strong organizational skills and the ability to multitask effectively
• Problem-solving skills and the ability to work independently as well as part of a team
• Physical abilities to perform job duties including standing walking sitting and lifting up to 25 lbs
• Flexibility to work varying shifts including evenings and weekends
• Knowledge of the Beverly area and local amenities is a plus

Additional Information :

Benefits Offered (Full Time):

Health Insurance: Medical/Rx Dental and Vision 

Ancillary Benefits: Life Insurance/AD&D Short Term Disability and Long-Term disability

Basic Life & Accidental Death & Dismemberment (AD&D) Insurance

FSA (Commuter/Parking)

Employee Assistance Program (EAP)

401(k) Retirement with Company Match

Paid Time Off (PTO) and Holidays

Tuition Reimbursement

Other Compensation Programs:

Employee Referral Bonus 

Resident Referral Bonus

Equal Opportunity Statement:

Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.

We comply with all applicable federal state and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time