Help Desk ManagerSPOC

Washington, AR - USA

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Title: Help Desk Manager
Duration: 1-5 Years
Location: Washington DC

JD:
5 years IT help desk management in federal/government settings. - Expertise in ticketing remote support (e.g. LogMeIn) user configs (email credentials encryption). - Experience with NMB-like tools: MS Office Google Workspace Adobe Avaya printers/scanners mobiles (iOS/Android). - Strong communication; process improvement (e.g. efficiencies cost reductions). - Background in weekly reporting and issue escalation.

Title: Help Desk Manager Duration: 1-5 Years Location: Washington DC JD: 5 years IT help desk management in federal/government settings. - Expertise in ticketing remote support (e.g. LogMeIn) user configs (email credentials encryption). - Experience with NMB-like tools: MS Office Google Workspace ...