Experienced Patient SchedulerAccount Manager Dermatology
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Job Location:
Boca Raton, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Account Scheduling
- Notify communities / facilities and providers of scheduled visit dates request consultations and provide visit schedules.
- Organize and maintain monthly provider calendars.
- Create visit templates and reports with scheduling software for monthly flyer distribution to accounts.
- Communication:
- Develop and maintain strong relationships with the key decision makers within the community / facility to facilitate growth and address any concerns.
- Account Management:
- Identify areas of concern and identify areas of opportunity for growth
- Maintain updated account information in CRM
- Collaboration:
- Work closely with practitioners to ensure seamless patient care.
- Collaborate with internal teams to ensure customer satisfaction and address any issues that arise.
Daily tasks include
- Complete tasks assigned in Planner.
- Schedule and confirm patient appointments follow-ups and referrals.
- Creating and uploading schedules for practitioners and facilities.
- Coordinate with patients Power of Attorneys and facilities to schedule appointments or address their concerns as needed.
- Using the CRM notify the facility of upcoming visits and request patient sign up list and any missing documentation.
- Contacts will be updated and added if needed.
- Reporting of number of patients seen at each facility.
- Respond to voicemails in a timely manner.
- Encouraging the building of relationships to encourage growth within the facility by phone and email.
- Monitoring of insurance logs for new insurance approvals
- Monitoring of outstanding referrals and authorization requests.
- Monitor Reschedule queue in eDerm and reschedule patients as needed.
- Monitor fax folder to confirm all items were addressed
Monthly tasks include
- Practitioners calendar will need to be organized in Outlook with assigned facilities and times.
- Facilities need to be templated in software and reports run and checked to ensure accuracy for patient scheduling.
- Formatting reports to create monthly flyers to be distributed.
- Collaborating with internal teams; marketing management and patient care coordinators to review areas of concern and opportunity for growth.
Qualifications :
- High School Diploma (or equivalent)
- Prior Healthcare Experience: Background in patient care coordination patient scheduling
- Strong understanding of insurance eligibility using Availity and Payor specific platforms
- Outstanding Communication: Friendly clear and professional phone manners.
- Organizational Proficiency: Able to handle multiple tasks seamlessly and accurately in a fast-paced environment.
- Tech Savvy: Comfortable navigating medical software and EHR systems.
- Compassionate Mindset: A genuine desire to help others and prioritize patient care.
- High-speed internet access
Additional Information :
Job Type:
- Full-time #LI-REMOTE
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Employee Orientation
- Operational Risk Management
- Primavera
- Computer Skills
- Primavera P6
- Medical office experience
- Medical Terminology
- Schedule Management
- Production Planning
- Microsoft Project
- Medical Scheduling
- Phone Etiquette
About Company
Integrated Dermatology is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at ID reflects its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the su ... View more
