ASPIRE Operational tooling & automation Manager

Here at Version 1 we are currently recruiting for an Operational Tooling and Automation Manager to join our thriving managed service practice. If you want to be involved in delivering value innovation and excellence with our customers we would love to hear from you.

ASPIRE is our Version 1 managed service framework that is currently transforming the way our customers consume services. The framework is continually evolving to ensure we are always delivering next generation services. Technology plays a key part in providing the underlying platform and capabilities. We are seeking a creative and experienced individual to join our team as an Operational Tooling and Automation Manager.

What You Will Do

• Lead and Manage the ASPIRE GSC Operational tooling function including the ITSM Practice Event Management and Automation / AI functions
• The role will involve the design and transformation of our technology environment to deliver superior automation user experiences and integration across various platforms.
• Own the architecture of our ASPIRE Managed Services tooling estate ensuring compliance effective governance and best-practices are applied
• Collaborate closely with stakeholders including senior management IT teams and Version 1 Consulting Practices to understand requirements and translate them into robust scalable and secure technical designs
• Define and own the end-to-end product roadmap associated with the variety of ITSM event management and automation tooling which form part of the ASPIRE Managed Services environment
• Leading the creation of innovative solutions to address market problems whilst driving automation in all elements of operational tooling as part of Version 1s AI Native programme
• Ensure all tooling is enabled and full capability is exploited to support the efficient and effective delivery of service both internally and to Version 1 customers
• Identifying and measuring the success criteria for each delivered feature driving a return on technology investments
• Involvement in pre-sales engagements providing input to bid response / tender documentation
• Ensure tooling currency compliance health and security
• Conduct market research to understand customer needs competitive landscape and industry trends
• Manage the tooling budget including forecasting tracking expenses and ensuring cost-effective solutions
• Develop comprehensive architectural designs for technology solutions considering factors such as automation integration scalability performance and security
• Conduct thorough reviews and evaluations of technical designs and implementations to ensure compliance with architectural standards and industry best practices
• Provide technical leadership and mentorship to other team members

Qualifications :

• A minimum of 5 years experience working on analysing building marketing training and launching features and products.
• Experience devising goal-oriented roadmaps gaining buy-in from stakeholders and breaking down goals into small pieces of value-delivering work
• Experience implementing appropriate tools/standards/techniques for business analysis and requirements gathering
• Facilitating workshops with senior stakeholders negotiating conflicting viewpoints and achieving buy-in for new initiatives.
• Strong commercial awareness and experience in budget management
• Demonstrate a good understanding of relevant technologies and architecture concepts
• Proven track record of improving technology processes and effectiveness through automation.
• In-depth knowledge of IT architecture principles methodologies and best practices
• Strong interpersonal skills for coordinating with team members and stakeholders
• Ability to work independently and manage multiple task assignments
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills with the ability to collaborate effectively with stakeholders at all levels in the organisation

Technology experience aligned to;

• ServiceNow
• Cloud computing platforms (AWS Azure and Oracle)
• Azure monitoring / Application insights
• Azure analytics
• AWS monitoring / CloudWatch
• Event Management solutions (e.g. Opsview)
• AIOPs

We want to build our team with diverse perspectives and experiences. Therefore if you are good communicator thrive off collaboration enjoy obtaining buy-in for your delivery approaches and are able to manage your own priorities and performance to deliver high quality highly performant solutions to our customers; then please consider applying.

Additional Information :

Why Version 1

At Version 1 we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing professional growth and financial stability.

• Share in our success with our Quarterly Performance-Related Profit Share Scheme where employees collectively benefit from a share of our companys profits.
• Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme.
• Flexible/remote working Version 1 is tremendously understanding of life events and peoples individual circumstances and offer flexibility to help achieve a healthy work life balance.
• Financial Wellbeing initiatives including; Pension Private Healthcare Cover Life Assurance Financial advice and an Employee Discount scheme.
• Employee Wellbeing schemes including Gym Discounts Bike to Work Fitness classes Mindfulness Workshops Employee Assistance Programme and much more. Generous holiday allowance enhanced maternity/paternity leave marriage/civil partnership leave and special leave policies.
• Educational assistance incentivised certifications and accreditations including AWS Microsoft Oracle and Red Hat.
• Reward schemes including Version 1s Annual Excellence Awards & Call-Out platform.
• Environment Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity inclusion and belonging schemes.

And many more exciting benefits drop us a note to find out more.

#LI-PR1

Remote Work :

No

Employment Type :

Full-time