Director WTSREF84568JSalesforce (Service & Sales Cloud)
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
JOB PURPOSE AND ROLE:
The position is responsible for conceptualizing designing and developing complex Salesforce solutions for large multi-tower implementation engagements. The person needs to be a specialist in Salesforce Service Cloud and Sales Cloud with good exposure to latest offerings like AgentForce and Industry Clouds
Job Description:
- Participate in analysis architecture design and development of Salesforce based applications and productized solutions
- Provide team leadership and technical leadership to development / scrum teams
- Must be able to multi-task work in a fast-paced environment and ability to resolve problems faced by team
- Develop and maintain custom Salesforce applications using Apex Lightning Web Components (LWC) Visualforce and other relevant technologies.
- Design and implement data models security settings and user interfaces within Salesforce.
- Deploy and manage Salesforce applications using change sets Salesforce DX or other deployment tools. Troubleshoot and resolve technical issues related to Salesforce applications.
- Collaborate with stakeholders to gather and document functional and technical requirements. Participate in agile development processes including sprint planning daily stand-ups and retrospectives.
- Create and maintain technical documentation including design documents user manuals and release notes. Provide technical support and training to stakeholders.
- Maintain proficiency by keeping up to date with Salesforce releases and new technologies.
Qualifications :
Minimum Qualification:
- Over 17 years in designing developing and implementing software solutions
- At least 10 years of experience in Implementing Salesforce solutions
- Bachelors / Masters Degree in Engineering / Information Technology
- Salesforce Certified Platform Developer I or II
Technical Skills
- Knowledge of Salesforce architecture and best practices
- Salesforce Application Technologies: Proficiency in Apex LWC SOSL SOQL
- Salesforce Agentforce: Experience developing Agentforce packages (preferred Einstein acceptable)
- Salesforce Clouds: Familiarity with building applications that support multiple clouds including Sales Cloud Service Cloud and Data Cloud
- Salesforce Data Model and Security Model: Strong understanding of the Salesforce data model and security model
- Integrations: Experience integrating Salesforce applications with REST APIs
- Deployment: Experience with Salesforce DX and proficiency in integrating DX into a deployment pipeline
- Web Development: Familiarity with JavaScript HTML and CSS
- Federated Identity: Familiarity with using SAML and/or OIDC integrations
- Good leadership skills and the ability to lead a team of software engineers technically
- Experience working in Agile Scrum teams
Additional Information :
Other Skills
- Excellent problem-solving and analytical skills.
- Ability to work independently and as part of a team
- Strong attention to detail and a commitment to quality.
- History of collaborating across teams to achieve end-to-end results.
- Clear and effective communication skills both verbal and written especially when dealing with distributed teams.
- Ability to manage time effectively make progress on multiple tasks and meet project deadlines.
- Work Mode: 5 days (Hybrid)
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Development
- Sales Experience
- Direct Sales
- Marketing
- SAAS
- Hotel Experience
- Management Experience
- Revenue Management
- Salesforce
- Sales Management
- Enterprise Sales
- negotiation
About Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more
