Support Worker Team Leader
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Job Location:
Monthly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Were looking for a Support Worker Team Leader - a confident hands-on leader with experience in supporting and guiding this role youll work closely with the State Manager and broader team to lead service delivery supervise support workers and ensure our clients receive exceptional care.
This is a hands-on leadership position where youll blend team leadership workforce management service delivery compliance and continuous improvement.
Day to Day!
Team Leadership & Workforce Support
- Lead mentor and coach support workers to build a capable engaged workforce.
- Provide guidance through onboarding check-ins performance reviews and appraisals.
- Support recruitment and workforce planning to meet client needs.
Service Delivery & Client Focus
- Ensure clients receive high-quality personalised care.
- Step in to provide hands-on support when required leading by example.
- Contribute to continuous improvement initiatives for better service outcomes.
Compliance & Quality
- Ensure services meet Aged Care Quality and Safety Commission standards.
- Manage incidents and complaints in line with policy.
- Maintain accurate records and promote WHS and quality improvement practices.
Lets talk about you!
Experienced in home care healthcare or a related service environment with team leadership or senior support experience; skilled at building strong relationships with staff and clients; confident organised and able to thrive in fast-paced environments; holding a Certificate III or IV in Aged Care a relevant tertiary qualification (or equivalent experience) in healthcare or workforce management and a current National Police Check suitable for working with vulnerable persons.
Bring your passion to HCA and be rewarded with:
- A chance to work within a well-respected Australian organization with over 1000 employees including doctors nurses and allied health professionals.
- Fancy a discount on BUPA Private health Insurance 7%!
- HCA recognises flexibility can improve employee wellbeing and provides all eligible office-based roles the opportunity to work from home up to 2 days per week on an informal basis.
- Work Life Leave get 5 additional days off after 1 year once annual leave is used
- Birthday leave this is your paid special day off to celebrate relax and make the most of your birthday!
Have any questions or further assistance about the role please contact Katie Longhurst on
Veterans are encouraged to apply. At HCA we are committed to embracing diversity and committed to providing a safe working environment.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Nursing Home Experience
- Developmental Disabilities Experience
- Direct Support
- Computer Operation
- Caregiving
- Case Management
- Special Needs
- Training & Development
- Child Protective Services
- Experience with Children
- Word Processing
- Addiction Counseling
About Company
HCA connects healthcare professionals, organisations, and people to provide end-to-end healthcare solutions as needed. We fill the healthcare skills gap to ensure people in Australia always have the support they need. That's why HCA is Australia's #1 healthcare solutions provider.
